Company Alaska Airlines
The Team
Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.
Role Summary
The Agency Sales Manager is a subject matter expert for business agency and corporate travel management companies (TMC's) at Alaska Airlines (AS) and Hawaiian Airlines (HA), account managing a defined portfolio of agency and TMC accounts to deliver against revenue and market share goals. As an individual contributor, this role exercises considerable judgment to negotiate and make decisions to drive incremental revenue, leveraging strong commercial acumen and all aspects of our agency and corporate customer partnerships to be successful.
Key Duties
Act as a subject-matter expert for the business agency and Travel Management Company (TMC) sales channel for Alaska Airlines and Hawaiian Airlines.
Build productive relationships with defined agency and TMC accounts, managing a portfolio of agencies focused on business travel growth opportunities for Alaska Airlines and Hawaiian Airlines.
With minimal direction from leadership, exercise considerable judgement to manage the pricing, cost analysis and negotiations of agreements, including New Distribution Capability (NDC) terms, with the aim of obtaining the highest market share and yield possible while ensuring goal compliance and profitability.
Strategize business growth and lead development of other agency accounts and new technologies through collaboration with revenue management team to ensure special fares are filed accordingly and drive expected revenue per the terms of the agreement.
Monitor reporting and metrics on revenue, commissions, and contract performance to identify trends and to develop a strategy to ensure the company is positioned appropriately in market.
Develop marketing-related promotions to help drive sales efforts, coordinating closely with sales support, marketing and loyalty teams.
Serve as the liaison with international point-of-sale teams to help make introductions and ensure Alaska and Hawaiian agency programs span the globe.
Partner with legal and risk management teams to construct contract-binding agreements.
Job-Specific Experience, Education & Skills
Required
4 years of experience in outside sales, with a concentration in the retail service environment, or related area.
Bachelor's degree, or an additional two years of relevant training/experience in lieu of this degree.
Must reside within one hour of an airport served by Alaska Airlines and maintain a home address in a U.S. state where Alaska Airlines operates.
Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
Ability to travel frequently, both domestically and internationally, and willingness to work occasional night and weekend hours.
High school diploma or equivalent.
Minimum age of 18.
Must be authorized to work in the U.S.
Preferred
Prior airline sales and account management experience.
Prior exposure to and use of travel industry data reporting sources such as Airlines Reporting Corporation (ARC) and Sabre's PRISM product.
Demonstrated strong negotiation skills.
Proficiency with customer relationship management (CRM) tool Salesforce.
Strong interpersonal skills, with the ability to drive outcomes in the best interest of the company.
Ability to establish cross-functional, collaborative relationships with other teams and workgroups.
Strong organizational and time management skills, with the ability to cope with conflicts caused by competing priorities.
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.
Salary Range
$88,350- $159,100 / year
Pay Details
Offer amounts are based on experience and work location
Salary Details
Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.
Note: We don't typically hire at the top of the range.
Total Rewards
Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Quarterly and annual bonus plans
Generous holiday and paid time off
For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.
Regulatory Information
Equal Employment Opportunity Policy Statement
It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.
We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.
To implement this policy, we will:
(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
(2) Ensure that employment decisions are based only on valid job requirements; and
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.
Government Contractor & Department of Transportation (DOT) Regulations
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.
Apply by 7:00 PM Pacific Time on
2/24/2026
FLSA Status Exempt
Employment Type Full-Time
Regular/Temporary Regular
Location Seattle - Corporate HQ
L: #LI-B
Job Locations USA-WA-SeaTac | USA-CA-Burlingame | USA-Remote
Requisition ID 2026-18246
Category Corporate & Operations
