Program Manager-Operations

Vertiv Corporation • Dover, OH • 16h ago

Job Description JOB DESCRIPTION The Program Manager oversees all operational aspects of ongoing programs, including leadership, organization, budgeting, and staff management. This role is accountable for end-to-end program performance, including P&L, sales, quality, and product delivery. The Program Manager leads major business programs through all phases of the lifecycle and is responsible for cost, schedule, customer satisfaction, and technical performance for Thermal Products. The role requires strong leadership, a deep understanding of customer needs, and proactive engagement with Data Center and C&I customers to build trust and consistently meet commitments and quality standards. RESPONSIBILITIES

Evaluates, determines, and drives program management activities to manage one or more moderate to significantly complex Projects.

Provides expertise to review and drive execution of innovative solutions to technical issues.

Develops cost, scope, and schedule framework for projects and program elements; manages and intervenes as necessary to ensure delivery to cost, scope, and schedule agreements.

Provides primary support and guidance to the financial planning, monitoring, scheduling, and preparation and release of technical/schedule information required for program/project planning.

Leads multiple aspects of moderately complex financial planning, monitoring, reporting, scheduling, and communication required for program/project planning and control.

Performs some technical, administrative, and logistical liaison roles with company, customers, sales offices, design agencies, laboratories, integrated contractors, and regulatory agencies for one or more programs. May function as lead for one or more elements.

Defines and establishes production/project definitions, maintenance of schedules, and engineering releases associated with fulfilling project on time, on cost, on quality and with customer satisfaction.

Negotiates, evaluates, determines, and executes engineering and program project management activities to manage one or more significant, complex program or components.

Leads, directs, influences and exercises extensive technical and operational knowledge and expertise to evaluate and resolve significant technical issues pertinent for key project(s) or program(s).

Participates in and formulates new strategic and market planning.

Acts as primary and first point of contact for technical, administrative, and logistical issues with customers, corporate, laboratories, other stakeholders, and outside project partners.

Leads multiple aspects of financial planning, monitoring, reporting, scheduling, network analysis, and preparation of technical/schedule information required for program/project planning, as well as Cost Out projects.

Leads teams and matrix reports managing day-to-day multi-program requirements. Represents program manager as delegated for some management responsibilities. Assists the selection and development of technical program employees.

Guides the effective use of program/project resources including personnel, tools, and methods.

Integrates business requirements to meet the needs of core and emerging markets.

QUALIFICATIONS Minimum Job Qualifications:

5-7 years' experience

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