Account Manager

Trellix • San Juan, PR • 3d ago

Job Title:

Account Manager

About Trellix ?

Trellix is a global company redefining the future of cybersecurity. The company's comprehensive, open, and native cybersecurity platform helps organizations confronted by today's most advanced threats gain confidence in the protection and resilience of their operations. Trellix, along with an extensive partner ecosystem, accelerates technology innovation through artificial intelligence, automation, and analytics to empower over 50,000 business and government customers with responsibly architected security. More at https://trellix.com .

Role Overview:

The Account Manager will be responsible for managing all accounts in the mulicountry territory. They are required to lead their cross-functional team (Sales Engineering, Channel, Inside Sales, CSM, and Renewals) to efficiently close deals and meet their quota in their designated territory.

About the Role:

The Account Manager is responsible for driving revenue growth and managing strategic customer relationships across the assigned Northern Latin America (NOLA) territory. This role focuses on expanding within existing customers, acquiring new accounts, and positioning Trellix as a trusted cybersecurity partner across the region.

The Account Manager will develop and execute territory and account strategies, manage complex sales cycles, and collaborate closely with channel partners, technical resources, and internal stakeholders to achieve business objectives. This role requires strong ownership of territory performance, executive engagement capabilities, and the ability to operate independently in a dynamic regional environment.

Given the shared nature of technical resources, the Account Manager is expected to demonstrate solid foundational knowledge of cybersecurity concepts and the ability to lead initial technical discussions with customers while coordinating deeper engagement with Sales Engineering when required.

Key Responsibilities:

Achieve and exceed assigned revenue targets across the territory.

Develop and execute territory and account plans to drive growth within existing customers and new prospects.

Build and maintain strong relationships with senior stakeholders, including security leaders, IT executives, and business decision makers.

Manage complex sales cycles from opportunity identification through negotiation and closure.

Lead initial discovery conversations, understanding customer business and technical challenges.

Position Trellix solutions by articulating business value and high-level technical capabilities.

Collaborate with channel partners to develop opportunities, execute go-to-market initiatives, and accelerate deal progression.

Coordinate internal resources, including Sales Engineering and Professional Services, to support customer engagement and opportunity advancement.

Drive expansion opportunities within the installed base through cross-sell and upsell strategies.

Maintain accurate pipeline visibility and forecasting discipline in CRM systems.

Monitor competitive landscape and market trends to effectively position Trellix solutions.

Operate with a high level of ownership, accountability, and autonomy within the assigned territory.

Travel may be required to support customer and partner engagement.

About You:

Proven track record of achieving or exceeding sales targets in enterprise or commercial technology sales environments.

Experience managing complex sales cycles involving multiple stakeholders.

Solid understanding of cybersecurity or enterprise IT concepts, with the ability to discuss technical topics with customer stakeholders.

Ability to understand and articulate solution architectures at a high level.

Strong relationship-building and executive communication skills.

Experience working with channel partners and indirect sales models.

Strong business acumen with the ability to articulate value propositions aligned to customer outcomes.

Self-motivated with the ability to operate independently in a fast-paced environment.

Excellent organizational, forecasting, and pipeline management skills.

Experience using CRM tools and structured sales methodologies.

Company Benefits and Perks:

We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

Retirement Plans

Medical, Dental and Vision Coverage

Paid Time Off

Paid Parental Leave

Support for Community Involvement

We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Trellix

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