Overnight Front Office Supervisor

Hyatt • The Woodlands, TX • 8h ago

Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences.

Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing

The Overnight Front Office Supervisor is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. As the Overnight Front Office Supervisor, you will work independently to ensure the overall delivery of exceptional guest experiences and ensure that the night audit is performed effectively. You will communicate effectively with leadership and colleagues and set up all front office shifts for success. Other duties may include processing forms of payment, responding to guest inquires and assisting with functions from other departments.

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

Qualifications:

A true desire to satisfy the needs of others in a fast-paced environment.

Refined verbal and written communication skills.

Ability to stand for long periods of time.

Experience and a thorough understanding of Front Office operations.

Previous supervisory experience (preferred)

Flexible schedule (Weekends, Holidays).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Primary Location: US-TX-The Woodlands

Organization: Hyatt Centric The Woodlands

Pay Basis: Hourly

Job Level: Full-time

Job: Front Office

Req ID: THE000651

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Hyatt

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