Administrative Officer 2 - Local Government
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Administrative Officer 2 - Local Government
Salary
$45,084.00 Annually
Location
Wayne County, PA
Job Type
Civil Service Permanent Full-Time
Job Number
CS-2026-42629-L0122
Department
Local Government
Division
HS Wayne Co Child Welfare Serv
Opening Date
02/13/2026
Closing Date
2/26/2026 11:59 PM Eastern
Job Code
L0122
Position Number
80007316
Union
Non Union
Bargaining Unit
LG
Pay Group
LG
Bureau / Division Code
88212764
Bureau / Division
Wayne County Children & Youth Services
Worksite Address
648 West Park Street
City
Honesdale, Pennsylvania
Zip Code
18431
Contact Name
Tina Temple
Contact Phone
570.253.4262
Contact Email
ttemple@waynecountypa.gov
Description
Benefits
Questions
THE POSITION
Do you value integrity, community, and collaboration for public good? Join Wayne County Children & Youth Services in this Administrative Officer 2 position and serve as a Quality Assurance Supervisor. This rewarding full-time position is excellent for a detail-oriented, organized professional with the skills and experience to oversee and manage administrative functions that support effectiveness, reliability, and consistency in our mission to provide services promoting safer children, successful adolescents, stronger parents, sound families, and supportive communities.
Wayne County provides a supportive team atmosphere and excellent benefit package. Apply today and take the next step in your administrative career by making a lasting, positive impact on the way our staff works with families and coordinates services with community resources to improve family conditions and provide child protective services!
DESCRIPTION OF WORK
In this Administrative Officer 2 position, you will serve as a Quality Assurance Supervisor for our Children and Youth Services team. This involves performing advanced administrative and analytical work in support of our agency's accuracy, accountability, and compliance with applicable state and local regulations governing child welfare services. Work relies on the effective and compassionate application of established public administration principles, governmental accounting practices, and regulatory standards.
Your duties and responsibilities will include:
Assisting in the planning, development, implementation, and evaluation of administrative policies, procedures, internal controls, and operational systems related to child welfare programs.
Participating in budget and fiscal oversight including developing cost estimates, monitoring expenditures, processing invoices, and assisting with procurement activities.
Assisting in contract and grant administration by maintaining records, monitoring compliance, and supporting reporting requirements.
Supervising, assigning and reviewing work, and providing guidance to clerical and technical staff.
Collecting, compiling, and analyzing operational and programmatic data to prepare reports, summaries, and recommendations to inform management decision-making and policy development.
Communicating with public officials, service providers, and members of the public to provide information, respond to inquiries, and assist in resolving matters of a sensitive or confidential nature related to child welfare services.
Work Schedule and Additional Information:
Full-time employment
Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch. Employee may have irregular hours, including evenings or weekends.
Employee may have overnight travel or out of County travel on a monthly basis.
Telework: You will not have the option to telework in this position.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
One year as an Administrative Officer 1;or
Three years of experience in progressively responsible and varied office management or staff work, including experience in personnel management, budgeting or procurement; and a bachelor's degree;or
Any equivalent combination of experience and training.
Other Requirements:
You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.
You must be able to perform essential job functions.
Legal Requirements:
You must pass a background investigation.
A conditional offer of employment will require a medical examination and a drug screening.
This position falls under the provisions of the Child Protective Services Law.
Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.
How to Apply:
Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/testoncefor this posting.
Your results will be provided via email.
Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.
01
Have you been employed by a Pennsylvania local government agency in a civil service covered position as an Administrative Officer 1 for one or more years full-time?
Yes
No
02
If claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
03
How many years of full-time experience do you possess in varied office management or staff work in a public or private organization, including experience in personnel management, budgeting, or procurement?
3 years or more
2 but less than 3 years
1 but less than 2 years
Less than 1 year
None
04
If claiming experience in the previous question, please list the employer(s) where you gained this experience AND the specific duties you performed in personnel management, budgeting, or procurement, as supported in the employment history section of your application. In order to qualify for this position, you MUST have experience in one of the following areas: personnel management, budgeting, OR procurement. If not applicable, please @type N/A in the text box below.
05
What level of college coursework have you completed in business administration, public administration, human resources, strategic leadership, or other related areas? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
Masters degree or higher
Bachelors degree
Some coursework
None
06
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your educational background to the position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each category carefully. Determine and select which "Level of Performance" most closely represents your highest level of education. List the training source(s) from your education sections of the application where you gained this experience/training.The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the education information entered in your application or your score may be lowered.If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .
Yes
07
WORK BEHAVIOR 1 - Written Communication
Compiles information for financial, statistical, monthly, or other reports; manuals; letters; memoranda; training materials; policies; and procedures, in order to record information, respond to correspondence, or disseminate information. Creates documents for review, approval, and distribution to a variety of audiences.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience compiling information for financial, statistical, monthly, or other reports; manuals; letters; memoranda; training materials; policies; and procedures; in order to record information, respond to correspondence, or disseminate information. I created documents for review, approval, and distribution to a variety of audiences. I was responsible for the ENTIRE document.
B. I have experience creating PORTIONS OR SECTIONS of financial, statistical, monthly or other reports; manuals; letters; memoranda; training materials; policies; and procedures; in order to record information, respond to correspondence, or disseminate information. I created PORTIONS OR SECTIONS of documents for review, approval, and distribution to a variety of audiences. I was NOT responsible for the entire document.
C. I have successfully completed college-level coursework related to technical writing, report writing, or non-fiction writing.
D. I have NO experience or education related to this work behavior.
08
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The @types of written communication you were responsible for and your level of responsibility
Your specific duties and responsibilities
09
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
10
WORK BEHAVIOR 2 - Research and Documentation
Conducts research by gathering, analyzing, and interpreting information related to laws and how they apply to internal and external consumers. Researches files and coordinates information from other personnel or sources to prepare for special projects and reports as needed.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience conducting research by gathering, analyzing, and interpreting information related to laws and how they apply to internal and external consumers. I research files and coordinate information from other personnel or sources to prepare for special projects and reports as needed. This experience was related to ALL 4 of the following: Human Resources, Purchasing, Funding AND Property Management.
B. I have experience conducting research by gathering, analyzing, and interpreting information related to laws and how they apply to internal and external consumers. I research files and coordinate information from other personnel or sources to prepare for special projects and reports as needed. This experience was related to any 2 OR 3 of the following areas: Human Resources, Purchasing, Funding or Property Management.
C. I have experience conducting research by gathering, analyzing, and interpreting information related to laws and how they apply to internal and external consumers. I research files and coordinate information from other personnel or sources to prepare for special projects and reports as needed. This experience was related to ANY 1 of the following areas: Human Resources, Purchasing, Funding or Property Management.
D. I have successfully completed college-level coursework or training related to personnel management, purchasing, fiscal management, accounting, or property management.
E. I have NO experience or education related to this work behavior.
11
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The areas in which you conducted research by gathering, analyzing, and interpreting information
Your specific duties and responsibilities
12
If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
Training Source
Course Title
Credits/Clock Hours
13
WORK BEHAVIOR 3 - Analyzing Information
Reviews and analyzes documents including records, transactions, reports, etc., to assist in the determination of their accuracy or impact and communicates findings in order to make adjustments or corrections.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience reviewing and analyzing documents including records, transactions, reports, etc., to assist in the determination of their accuracy or impact and communicating findings in order to make adjustments or corrections. This experience was related to ALL 4 of the following: Human Resources, Purchasing, Funding AND Property Management.
B. I have experience reviewing and analyzing documents including records, transactions, reports, etc., to assist in the determination of their accuracy or impact and communicating findings in order to make adjustments or corrections. This experience was related to any 2 OR 3 of the following areas: Human Resources, Purchasing, Funding or Property Management.
C. I have experience reviewing and analyzing documents including records, transactions, reports, etc., to assist in the determination of their accuracy or impact and communicating findings in order to make adjustments or corrections. This experience was related to ANY 1 of the following areas: Human Resources, Purchasing, Funding or Property Management.
D. I have successfully completed college-level coursework or training related to data quality review or data analysis.
E. I have NO experience or education related to this work behavior.
14
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The areas in which you analyzed information
Your specific duties and responsibilities
15
If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
Training Source
Course Title
Credits/Clock Hours
16
WORK BEHAVIOR 4 - Technical Assistance
Communicates verbally and in writing with employers, business organizations, and citizens to explain applicable laws, regulations, policies, and procedures. Utilizes customer service skills when dealing with adversarial situations.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience communicating verbally and in writing with employers, business organizations, and citizens to explain applicable laws, regulations, policies, and procedures. I utilize customer service skills when dealing with adversarial situations. This experience was related to ALL 4 of the following: Human Resources, Purchasing, Funding AND Property Management.
B. I have experience communicating verbally and in writing with employers, business organizations, and citizens to explain applicable laws, regulations, policies, and procedures. I utilize customer service skills when dealing with adversarial situations. This experience was related to any 2 OR 3 of the following areas: Human Resources, Purchasing, Funding or Property Management.
C. I have experience communicating verbally and in writing with employers, business organizations, and citizens to explain applicable laws, regulations, policies, and procedures. I utilize customer service skills when dealing with adversarial situations. This experience was related to ANY 1 of the following areas: Human Resources, Purchasing, Funding or Property Management.
D. I have successfully completed college-level coursework related to communications, customer service, public relations, or public speaking.
E. I have NO experience or education related to this work behavior.
17
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The areas in which you provided technical assistance
Your specific duties and responsibilities
18
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
19
WORK BEHAVIOR 5 - Supervision
Performs the full range of supervisory responsibilities including assigning, prioritizing, and reviewing work; maintaining position descriptions; conducting employee performance management; approving/disapproving leave and travel requests; participating in staffing activities; coordinating employee discipline; and training staff, including coaching and team building.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience performing the full range of SUPERVISORY responsibilities including assigning, prioritizing, and reviewing work; maintaining position descriptions; conducting employee performance management; approving/disapproving leave and travel requests; participating in staffing activities; coordinating employee discipline; and training staff, including coaching and team building.
B. I have experience as a LEAD WORKER for other staff on specific projects or assignments, providing guidance and direction in techniques used in performing work.
C. I have successfully completed college-level coursework or training related to supervision, performance evaluation, staff development or training.
D. I have NO experience or education related to this work behavior.
20
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The duties you performed as a supervisor or lead worker
Your specific duties and responsibilities
21
If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
Training Source
Course Title
Credits/Clock Hours
Required Question
Employer
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov
