Medical Assistant - Tell City, IN

UnitedHealth Group • Tell City, IN • 2d ago

Optum On-Site Solutions is a primary care clinic solution for employers providing convenient, quality, and low-cost care to their employees and dependents. As the first point of contact for the patient, the Medical Assistant is responsible for providing a concierge level of service ensuring the well-being of patients and for providing a positive, supportive environment for patients and other staff while working in conjunction with an advanced practice clinician and another medical assistant.

Location: Waupaca Foundry, Tell City

1001 Main St. Tell City, IN 47586

Schedule: Monday, Tuesday, Thursday, Friday from 7:00 a.m. - 5:00 p.m.

Our Medical Assistances:

Has a contagious and positive work ethic, inspires others, and models the behaviors of Genuine, Caring, Friendly

Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs

Through genuine and positive communication, makes each customer feel informed, understood, and special

An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments

Can keep up in the MedExpress environment by facing tasks and challenges with energy and passion

Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals

Primary Responsibilities:

Welcomes patient to the worksite clinic and orients them to the services available

Manages the patient check-in and check-out process

Schedule / reschedule onsite clinic appointments

Manages clinic calls, emails, and walk - ins

Order clinic supplies

Manage clinic flow to ensure patients are seen timely.

Visible resource - actively participating in worksite events and part of worksite fabric

Coordinates distribution of well-being related communications and marketing at the site (posters, desk drops, etc.)

Assist in the execution of group event activities at their site (i.e. biometric events, flu shots, health fairs) in collaboration with Manager

Navigates patients to employer benefit programs

Complete provider orders per state and provider regulations

Perform Clinical Intake with patients to include taking and recording vital signs and patient history

Assist patients as needed with walking, transfer, specimen collection, exam preparation, etc.

Prioritizes and multi-tasks to optimize patient flow and the patient experience

Complete patient referrals and patient callbacks daily, with results as needed

Proper, concise and complete EMR documentation and paper based documentation for all assessments and procedures

Other duties as assigned such as new models of care and new @types of procedures, etc.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Completion of medical assistant training program or 1+ years of medical assistant or phlebotomist experience in an urgent care, primary care, or emergency room setting

Meet all other state requirements by law, including but not limited to all state requirements, and licenses, where applicable

If required by state - ability to maintain current certification from the Certifying Board of the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT) or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board

Active CPR/BLS certification or ability to obtain within 90 days of hire

Preferred Qualifications:

2+ years of direct patient care experience performing medical assistant clinical duties in an urgent care, physician practice, or emergency room setting

Direct experience with the following tasks:

Clinical intake, patient data collection

Laboratory specimen collection (blood-draw/venipuncture, urine collection, point of care testing, etc.)

Performing EKG testing

Application of orthopedic devices, such as preformed splints

Performing basic wound care

Review of basic instructions such as use of patient assistive devices (crutch fitting & walking)

Knowledge of federal, state and local laws and regulations including OSHA and HIPAA requirements

Knowledge of computerized information systems (EMR) used in clinical management settings

Proven solid interpersonal and organizational skills

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: OptumCare and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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