Working Title: State Triage Specialist
Job Class: Health Program Representative Senior
Agency: Health Department
Job ID : 92080
Location : Various
Telework Eligible : Yes / Hybrid
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 02/17/2026.
Date Posted : 02/11/2026
Closing Date : 02/17/2026
Hiring Agency : Minnesota Department of Health (MDH)
Division/Unit : Health Regulations Department (HRD) / Triage Staff B
Work Shift/Work Hours : Day Shift / 8:00 a.m.- 4:30 p.m.
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $30.23 - $44.48 / hourly; $63,120 - $92,874 / annually
Classified Status : Classified
Bargaining Unit/Union : 214 - Minnesota Association of Professional Employees (MAPE)
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Are you passionate about making a difference in public health and safety? Join the Minnesota Department of Health's Health Regulation Division as a State Triage Specialist and play a vital role in protecting Minnesotans. This is an excellent opportunity for detail-oriented professionals who want to contribute to community well-being by investigating issues, collaborating with agencies, and helping maintain the integrity of health and safety standards throughout the state. If you're dedicated, analytical, and eager to serve, we invite you to apply and become part of a meaningful mission.
The Health Regulation Division of the Minnesota Department of Health (MDH) protects the health and safety of Minnesotans by monitoring compliance with many of the laws and rules designed to protect them. A State Triage Specialist position exists to gather, analyze, and assess information related to complaints and incidents involving maltreatment, compliance, and violations in state and federal licensed health care facilities; mortuary and body art establishments; morticians; body artists; and all other licensees regulated by the Health Regulation Division (HRD).
State Triage conducts its work under the Minnesota Vulnerable Adults Act which includes statutory timelines for completion of this work.
Primary Duties include:
Gathering, analyzing, and assessing information related to complaints and incidents involving maltreatment, compliance issues, and violations in licensed health care facilities, mortuary and body art establishments, morticians, body artists, and other licensees regulated by the division.
Ensuring timely investigation and response to reports of violations or maltreatment, adhering to statutory timelines established under the Minnesota Vulnerable Adults Act.
Monitoring and evaluating compliance with state and federal laws and rules designed to protect the health and safety of Minnesotans.
Documenting and maintaining accurate records of investigations, findings, and actions taken.
Collaborating with other division staff and external agencies to facilitate investigations and enforce regulations.
The Telework Policy (https://mn.gov/mmb-stat/policies/1422-telework.pdf) exempts employees who live more than 50 miles from their primary work location from the 50% in-office requirement to help the State of Minnesota benefit from top talent in every corner of the state.
This position may be based in the St. Paul office location or a MN Department of Health district office including St. Cloud, Duluth, Rochester, Marshall, Bemidji, Fergus Falls, Mankato.
Minimum Qualifications
To facilitate proper crediting, please ensure your resume/application clearly describe your experience in the areas listed below and indicates the beginning and ending month and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of the minimum qualifications will be considered for this position.
Two (2) years of experience working with health care regulations or statutes for licensed or regulated healthcare providers.
Applicants who meet the above qualifications will be further assessed during an interview on the following:
Experience navigating multiple databases.
Knowledge of healthcare delivery systems including administrative processes.
Communications skills to effectively explain triage decision-making processes to members of the public, who may be distraught or demanding.
Ability to use plain language and document concise, accurate and complete information for use by agency partners, internal staff and the public.
Human relations skills sufficient to develop and maintain effective working relationships with external partners and within MDH.
A related master's degree may substitute for eighteen (18) months of experience; bachelor's degree may substitute for twelve (12) months of experience; and associate's degree may substitute for six (6) months of experience.
Preferred Qualifications
Knowledge and experience working with Assisted Living and/or Home Care statutes and regulations.
Knowledge of the relationship between the various levels of state licensure and federal certification programs.
Knowledge of administrative, civil and criminal law affecting licensing and investigative functions.
Experience working in health care or social services.
Additional Requirements
This position requires successful completion of a background check and employment reference check.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
