Position Description & Qualifications
If you are interested in supporting the Navy's #1 acquisition program and enjoy a challenging job which requires technical rigor and will build on your current level of expertise, then Serco is a great opportunity for you!
You must have an Active or Current Secret clearance.
Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.
Serco-NA is seeking a motivated individual to provide programmatic support to one of our Team Submarine customers. Serco-NA has an opening for a Chief of Staff (COS) with submarine experience to support an active contract with the U.S. Navy at the Washington Navy Yard.
The COS will support the Program Manager (PM) and Deputy Program Manager (DPM) for the PMS 351/SSN(X) program office directly
To be successful as a Chief of Staff, you must have strong leadership and problem-solving skills to assist with the daily operation of the program office. The COS regularly works with team members of all levels, so strongly developed written and verbal communication skills are crucial. The COS is responsible for improving the efficiency of the program office and also managing the time of the PM and DPM, so time management skills in organization and planning to prioritize tasks, set meetings and diffuse work conflict without bringing it to the attention of the PM and DPM is critical. The COS must take the necessary steps to overcome problems the program office faces. An effective COS must possess confidence to take initiative and make decisions each day that can impact the program office's daily operations. They must have extensive knowledge on how the program office functions, so it's best if the COS hold years of experience working in submarine community as a senior enlisted, such as a Senior or Master Chief
The COS would report directly to the leadership and be seated at the Navy Yard.
In this position, you will:
Collaborating with the PM, DPM, and Principal Assistant Project Manager's (PAPM's) to determine and prioritize programmatic strategies
Is the right-hand advisor, sounding board, and gatekeeper to the PM and DPM and possesses in-depth knowledge of daily operations.
As the communication liaison, responsible for relaying information between PM and DPM with other staff members.
Attends meetings, provides an overall programmatic picture to the PM and DPM and other stakeholders, and then transmits information to the PAPMs.
Provide data analysis and metrics of the program office to the PM and DPM, then suggest strategic initiatives to improve workflow, teamwork, and budget management.
Responsible for determining performance indicators for the program office, then delivering those metrics.
Work on the everyday action items the PM and DPM do not have time to carry out,
Prioritize tasks by assisting the PM and DPM with scheduling to make the most of their limited time. You may schedule meetings and travel or delegate those duties to an executive assistant.
Identify issues and provide workable solutions, then communicate only the pertinent details to the PM and DPM.
Provide project assessment and facilitation executing a new initiative or special project, assess the risk, cost, and work required to achieve it, then facilitate and oversee the enterprise to completion.
Planning, coordinating, and keeping contents of a meeting focused
Determining key performance indicators and how to measure team performance
Providing tactical support to implement ideas
Working with leadership to deliver, monitor and communicate progress towards goals
Responding to inquiries on behalf of the PM and DPM
Overseeing strategic initiatives from ideation to implementation
Identifying and helping solve core problems or opportunities
Providing support and oversight for special projects and initiatives
Planning, coordinating and leading meetings and workshops
Identifying and providing recommendations on improvements across the organization
To be successful in this role, you will have:
An active Secret clearance is required prior to starting
Bachelor's degree in an engineering/technical field is required.
Excellent written and oral communications skills
10 years leading, managing, or overseeing multiple departments with an emphasis on communication, problem-solving, and leadership skills.
Ability to travel up to 10%
Ability to work at the Washington Navy Yard
Additional desired experience and skills:
Strong organizational and leadership skills.
Time management skills
Proven excellent interpersonal skills
Ability to multitask effectively
Ability to pay attention to details and to work based on available data and not guesswork
Ability to use Microsoft Office packages effectively
Experience as a project manager
Active NNPI account and CAC
10 or more years of experience with Navy acquisition and Submarine Programs.
Experience leading a project and interfacing with an end item customer.
Knowledge of Program Management, including the acquisition process, the budgeting process and Navy program execution.
Active Duty Experience in the submarine service preferred.
Recent experience in Team Submarine would be ideal.
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract @type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.
Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):
Medical, dental, and vision insurance
Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
401(k) plan that includes employer matching funds
Tuition reimbursement program
Life insurance and disability coverage
Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Employee Assistance Plan
To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .
