Experienced Shift Manager

McDonald's • Swanton, VT • 1d ago

A McDonald's Swing Manager leads daily shifts, ensuring fast, friendly service and high standards for Quality, Service, and Cleanliness (QSC) by overseeing crew, managing operations (inventory, scheduling), hitting sales goals, and handling food safety, acting as a key leader during varied shifts (day/night/weekends) and focusing on team development and customer satisfaction.

Key Responsibilities

Leadership: Inspiring and directing crew and other managers, leading by example.

Operations: Managing daily tasks, including inventory, orders, waste, and meeting sales targets.

Customer Experience: Ensuring fast, accurate, and friendly service to meet QSC standards.

Team Management: Scheduling, training new members, and fostering a positive, high-performance environment.

Safety & Security: Overseeing food safety, cleanliness, and restaurant security.

What it means to "Swing"

Varied Shifts: Working different shifts (mornings, nights, weekends) to cover the restaurant's full operating hours, hence the "swing".

Flexibility: Requires a flexible schedule to meet the restaurant's needs.

Typical Requirements & Environment

Experience: Previous leadership in hospitality or retail is often preferred.

Skills: Strong people skills, a "can-do" attitude, and commitment to high standards are essential.

Pace: A fast-paced, team-focused, and sometimes stressful environment during peak times.

Requsition ID: PDXMC8ABF4E8C-266F-4608-A4A4-EF5038E2778D_69425

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

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