Community Case Manager

3Rivers, Inc. • Gardiner, ME • 2h ago

This job was posted by https://joblink.maine.gov : For more information, please see: https://joblink.maine.gov/jobs/1304594

Nature of Work: The Community Case Manager (CCM) is responsible for seeking and maintaining services for all individuals assigned to their caseload. All services will be directly linked to a person-driven needs model. The CCM is required to facilitate effective relationships with all individuals receiving services, promoting empowerment, community inclusion, and health and safety. The CCM will develop positive relationships with provider agencies and guardians while assisting all parties in identifying support strategies that can guide the individuals receiving services to reach their goals. The CCM will be responsible for developing and ensuring adherence to the Person-Centered Plan.

Essential Functions:

Individuals Served Support

Maintain a caseload of twenty-five (25), not to exceed 35:1,

adhering to all standards as outlined in the Case Management manual.

In the event of a case manager vacancy, be able to maintain services

to all people served through an increased caseload and temporary reassignment of cases, not to exceed the 35:1 ratio.

Develop and maintain relationships with the person receiving

services, their family/friends, and other agencies/support providers which allow for necessary observation and assessment of needs.

Maintain the rights of persons supported and advocate for the needs

of the person.

Ensure that their case management activities are directly linked to

a person-driven needs-based model with the PCP acting as the primary vehicle to this model.

Create and monitor the Person-Centered Plans with adherence to

accepted treatment principles, practices, and techniques.

Work with individuals and their families to elicit services as

needed, promoting choices in employment, living, and social decisions.

Promote health and safety in the services provided to all people

served and follow outlined Quality Management processes.

Serve as a representative payee for individuals receiving SS/SSI

payments to manage and administer the persons finances, when determined necessary.

Interpret and apply Federal and State Regulations governing programs

such as Social Security Disability and Medicaid Waiver programs to provide quality services.

Plan testimony and testify at legal hearings, when needed.

Maintain appropriate quality management procedures that adhere to

all state and agency requirements.

Ensure compliance and adhere to all standards set forth by DHHS and

MaineCare regulations including the Case Management Manual, 14-197 Chapter 10 Certification Requirements, and 10-144 MaineCare Benefits Manual Section 13 Targeted Case Management Services.

Safety

Ensure the implementation of plans with a focus on the health and

safety of people supported through 3Rivers.

Promote safe work practices.

Documentation

Complete all documentation as required to provide high-quality

services, complete billing, and maintain waiver classification.

Document all communication (i.e. personal contact, emails, letters,

phone calls, etc.), screening summaries, evaluations, and observations as they occur.

Community and Stakeholder Engagement

Maintain strong relationships with regulatory bodies, case

management agencies, medical providers, advocacy organizations, and families.

Respond professionally to concerns from stakeholders, guardians, or

partners in care.

Promote 3Rivers\' mission and services in external meetings,

conferences, and community forums.

Serve as a member on relevant committees, work groups, job/service

fairs, etc.

Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job.** Duties, responsibilities and activities may change at any time.

Additional Expectations

Maintain confidentiality and adhere to HIPAA and all applicable laws

and policies.

Stay current on relevant trainings, certifications, and regulatory

updates.

Participate in professional development activities such as

workshops, webinars, or team meetings.

Be available to travel between assigned regions and work flexible

hours as needed.

Physical Requirements/Work Environment:

Ability to remain in a stationary position (sitting or standing) for extended periods.

Frequent use of computer, telephone, and standard office equipment.

Ability to move throughout office spaces and between service sites as needed.

Occasionally lift and carry items up to 35 pounds (e.g., equipment, materials).

Ability to drive and travel for meetings,

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