Manager, Sales Development Representative

FlightSafety International Inc • Seattle, WA • 1h ago

Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
The Manager, Sales Development will possess the ability to manage and motivate Sales Development Representatives (SDR) to achieve individual sales and opportunity generation quotas. He/she also must be able to measure, monitor and hold SDRs accountable for their activities and results as well as lead by example. The Sales Development Manager is required to make lead qualification calls with SDRs, assist in appointment setting, and effectively present DocuSign's corporate overview and value proposition. They will work with the head of the North American Sales Development organization to increase efficiencies and processes within the department. The Sales Development Manager will mentor each SDR on his/her team individually while also building a strong, cohesive, collaborative team and is responsible for monitoring pipeline, conversion rates and delivering on quota and forecast.
This position is a people manager role reporting to Director, Inbound Sales Development & Global Strategy.
Responsibility
Grow Monthly Recurring Revenue (ARR) in defined vertical markets and geographic territories from new SMB, Corporate, and Enterprise accounts
Develop and execute sales process and strategies and ensure compliance to internal data management and reporting, including use of Salesforce.com
Assess sales activities and forecasts to determine sales progress and required improvements. Recommend and implement improvements to achieve sales and opportunity creation goals
Collaborate with Marketing Demand Generation team to ensure effective follow up on leads to generate sales opportunities
Communicate results and adjust plans according to evolving business needs. Provide detailed reporting of lead flow and key performance indicators to senior management
Manage and coach a team of SDRs to develop their sales skills including vertical market knowledge, forecasting, prospecting, and other necessary skills, while maintaining individual accountability to goals
Maintain and protect DocuSign's core values, leading by example
Work with each SDR to develop and implement business/sales plans to achieve sales quota
Identify and support opportunities for the training and professional development of department personnel
Operate well in a fast paced, dynamic environment without requiring significant supervision
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
BA/BS in a business or a technical related field of study from an accredited college or university
5+ years prior management experience in sales and/or sales development role
Preferred
Prior management experience selling SaaS/Cloud Appl

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