Front Desk Agent

Highgate Hotels, LP • Tukwila, WA • 1h ago

Front Desk Agent
Requisition ID
2026-74481
Category
Front Office Operations
Job Location
US-WA-Tukwila
Property
Residence Inn Tukwila
Compensation Minimum
USD $20.50/Hr.
Compensation Maximum
USD $21.50/Hr.
Compensation Type
Hourly
Highgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Residence Inn Tukwila
16201 W. Valley Hwy
Tukwila, WA 98188
Overview
The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Responsibilities
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.
Qualifications
College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and e

Similar Jobs

Food Runner/Bus Person - Part Time / Temporary Seasonal

Spire SeaTac Management LLC • Seatac, WA • 1h ago

Retail & Hospitality

Description SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support...

1h ago

Go to Apply

Maintenance Mechanic

ABW Technologies, Inc. • Seattle, WA • 1h ago

Retail & Hospitality

Puget Sound Coatings has immediate openings for maintenance mechanic technicians. PSC offers a competitive wage, a great benefit package that includes health, dental, vision plans and a 401k program with a generous match...

1h ago

Go to Apply

2Leadership Team 26-27 School Year

Highline Public Schools • Burien, WA • 2h ago

Retail & Hospitality

This is a pool posting intended to garner applicants for a SY26-27 leadership cadre. Contracts will be extended to highly qualified, high-match candidates. This posting is also intended to be used in anticipation of vaca...

2h ago

Go to Apply

Front Desk Coordinator

Robert Half • Sammamish, WA • 3h ago

Retail & Hospitality

Description We are looking for an organized and detail oriented Front Desk Coordinator to join our team in Sammamish, Washington. In this 1-2 month contract position, you will play a vital role in ensuring smooth daily o...

3h ago

Go to Apply

Product Manager, Care and Retail Experience

T-Mobile USA, Inc • Bellevue, WA • 10h ago

Retail & Hospitality

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rew...

10h ago

Go to Apply

Assistant Property Manager

Avenue5 Residential, LLC • Puyallup, WA • 17h ago

Retail & Hospitality

Job Title: Assistant Property Manager Salary: $27 per hour Explore Alderra Unlock your potential with Avenue5 Residential. Your ideas. Your development. Your experience. We take care of you, so you can take care of our r...

17h ago

Go to Apply

Retail Sales Keyholder

PENDLETON WOOLEN MILLS • North Bend, WA • 18h ago

Retail & Hospitality

Where Craft Meets Connection-Lead the Experience. Start your Career Today At Pendleton, we take pride in our legacy with over 150 years of artistry, known for crafting functional and beautiful products that are made to l...

18h ago

Go to Apply

Maintenance Mechanic- Locksmith

Seattle Colleges • Seattle, WA • 19h ago

Retail & Hospitality

Seattle Central College is looking to hire a Maintenance Mechanic 2-Locksmith in the Facilities and Plant Operations Department. Salary Range for this position is $54,432 to $71,388 annually (depending on experience). Op...

19h ago

Go to Apply

Cook / Cashier

Confidential • Seattle, WA • 22h ago

Retail & Hospitality

Job Summary Chubby's Restaurant is looking for a friendly, dependable Cook/Cashier to join our team. This role combines food preparation and customer service, helping ensure our guests receive great food and a great expe...

22h ago

Go to Apply

Cook / Cashier

Confidential • Seattle, WA • 22h ago

Retail & Hospitality

22h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.