Customer Service Advisor 1 - Float - Administration WHE - Cambridge, OH

WesBanco Bank, Inc • Barnesville, OH • 1d ago

Back Customer Service Advisor 1 - Float - Administration WHE

51-8793

Multiple Locations Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work full time in an office in a designated WesBanco location. Consideration for location will be Cambridge Banking Center home base and floating to Flushing and Barnesville Banking Centers. Market Wheeling Work Hours per Week 37.5 Requirements High school diploma or GED required. Banking, cash handling, sales, and customer service experience preferred. Job Description Summary: Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Customer Service Advisor's (CSA) are charged with providing excellent customer service while identifying sales opportunities and performing account transactions. CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as needed. The CSA is responsible for consumer and business relationship building efforts and focuses on promotion of Bank's products and services. From an operational standpoint, the CSA is responsible for complying with all established Bank policies, procedures, and security measures. Responsibilities include operating as a CSR, opening new deposit accounts, and connecting with customers to determine their needs and make recommendations and referrals for products and services to internal and external partners as applicable. In addition, the CSA is expected to spend time initiating outbound telephone calls focused on proper customer onboarding efforts, prospecting of new Retail customers and consistent promotion of bank products of new and existing Retail banking relationships. The CSA may participate in community service opportunities in the specific community or mark Essential Functions: Excellent Customer Service Operational and Security Proficiency Identify referral opportunities Relationship building Cross-selling of Bank's products and services Business development (inside and outside) Essential Duties and Responsibilities: Personally models the standards of the Bank's Mission, Vision, and Pledge. Initiate conversations to effectively assess the financial needs of Banking Center customers and be capable of effectively making recommendations and referring customers to business partners for promotion of bank products and services. Accepts and accurately processes all financial service transactions. Responsible for opening new deposit accounts and operating a cash drawer while following proper balancing and cash handling procedures along with uncovering other opportunities for products and services as well as making qualified referrals. Complies and operates within security and audit procedures. Consistently achieve production and referral goals through relationship development related activities including customer consultations, outbound telephone calls, business partner referrals, and onboarding calls to acquire new customer relationships or expand existing consumer or business relationships. Communicates and partners effectively with branch staff and peers to promote team environment to ensure goals are met. Sets priorities by continually monitoring performance against the banking center goals by adjusting individual activities as needed to meet those goals. Executes consistent, outbound calling activities inside the banking center by utilizing customer lists. Promotes bank products consistently and makes appropriate business line referrals as defined by location goals. Educates bank team on uncovering opportunities t

Similar Jobs

Residential Manager

RES-CARE OHIO, INC. • Cadiz, OH • 4h ago

Management & Administrative

Requisition: 2026-183492 Residential Manager Job Locations US-OH-CADIZ ID 2026-183492 Line of Business ResCare Community Living Position Type Full-Time Pay Min USD $43,888.00/Yr. Pay Max USD $43,888.00/Yr. Our Company Re...

4h ago

Go to Apply

Customer Service Advisor 1 - Float - Administration WHE - St. Clairsville, OH

WesBanco Bank, Inc • Flushing, OH • 1d ago

Management & Administrative

Back Customer Service Advisor 1 - Float - Administration WHE 51-8794 Multiple Locations Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work full time in an office in a de...

1d ago

Go to Apply

Service Operations Specialist I

Orrick, Herrington & Sutcliffe • Wheeling, WV • 2d ago

Management & Administrative

Overview Orrick currently has an excellent opportunity for a Service Operations Specialist I at our Global Operations & Innovation Center in Wheeling, WV. Responsibilities The Service Operations Specialist I position...

2d ago

Go to Apply

Supply Chain Manager

Kerry • Byesville, OH • 4d ago

Management & Administrative

About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products th...

4d ago

Go to Apply

Manager Trainee- Full Time

84 Lumber Company • Bridgeport, OH • 1w ago

Management & Administrative

Overview Are you ready to build a rewarding and lifelong career? Do you thrive in a team environment that challenges you to be your best? Join 84 Lumber, a family-owned company founded on growth, stability, and the minds...

1w ago

Go to Apply

Business Development Manager - SAGE

Orrick, Herrington & Sutcliffe • Wheeling, WV • 1w ago

Management & Administrative

Overview Orrick currently has an excellent opportunity for a Business Development Manager - SAGE based in any of our U.S. offices. The Objective: As a Business Development Manager for our Strategic Advisory & Governm...

1w ago

Go to Apply

Customer Service Advisor Float - Administration WHE - Barnesville, OH

WesBanco Bank, Inc • Barnesville, OH • 2w ago

Management & Administrative

Back Customer Service Advisor Float - Administration WHE 51-8383 Barnesville, Ohio, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work full time in an offi...

2w ago

Go to Apply

Administrative Associate

West Virginia Employer • Wheeling, WV • 2w ago

Management & Administrative

Monday-Friday 9am-5:30pm. Wheeling, WV. Employees work in a hybrid mode. Hybrid (2 days in office a month). Full-time - SALARY CONTINGENT UPON SKILLS AND EXPERIENCE. QUALIFICATIONS: High school diploma or equivalent educ...

2w ago

Go to Apply

Transaction Clerk, MAPE

Orrick, Herrington & Sutcliffe • Wheeling, WV • 3w ago

Management & Administrative

Overview Orrick has an excellent opportunity for an entry-level Transaction Clerk with its Mergers & Acquisitions and Private Equity practice (MAPE) with an expected start date in early 2026. This position will prefe...

3w ago

Go to Apply

Customer Service Advisor Float - Administration WHE - St. Clairsville, OH

WesBanco Bank, Inc • Flushing, OH • 3w ago

Management & Administrative

Back Customer Service Advisor Float - Administration WHE 51-8677 Multiple Locations Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work full time in an office in a design...

3w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.