Abuse & Neglect Technician
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Abuse & Neglect Technician
Salary
$24.45 - $28.00 Hourly
Location
Denver, CO
Job Type
Full Time
Job Number
QAA 00154 2.6.2026
Department
Department of Early Childhood
Opening Date
02/06/2026
Closing Date
2/20/2026 11:59 PM Mountain
FLSA
Determined by Position
Type of Announcement
This position is open only to Colorado state residents.
Primary Physical Work Address
710 S. Ash Street, Denver, CO 80246
FLSA Status
Non-Exempt; position is eligible for overtime compensation.
Department Contact Information
daulton.daies@state.co.us
How To Apply
Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
Description
Benefits
Questions
Department Information
STATE OF COLORADO RESIDENCY REQUIRED
NOTE: This announcement may be used to fill multiple openings.
Colorado Governor Jared Polis is committed to building a Colorado For All, a place where everyone has an opportunity to succeed and live the Colorado way of life. Governor Polis is focused on lowering health care costs for hardworking Coloradans, transitioning the state to renewable energy sources, ensuring every Colorado child gets a quality education, and building an economy that works for everyone.
Committed to Diversity - We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities. If you're looking for a place where you can be your authentic self at work and celebrate the uniqueness of those around you, then we want to talk to you! State of Colorado employees were asked to reflect on their experience with equity, diversity, and inclusion. Click here to learn more about their experiences Colorado For All - Colorado Employees Reflect on Equity, Diversity, & Inclusion (https://www.youtube.com/watch?v=eAPo-IRsOZU&t=3s) .
We offer a generous benefits package including:
11 paid holidays per year plus vacation and sick leave
Medical, dental, and vision plans
State paid life insurance policy
Choice of 2 retirement plans (defined benefit or defined contribution)
Optional 401(k) and 457 plans
State paid short-term disability coverage
Additional optional life and disability plans
Credit Union membership
Training and professional development
To learn more about State of Colorado benefits visit: https://www.colorado.gov/dhr/benefits .
Some positions may qualify for the Public Service Loan Forgiveness Program . For more information, go to https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service?
This position will have the opportunity for a hybrid schedule (a combination of in-office and remote workplace). **Please note - equipment provisioning and certain onboarding tasks will take place in person, in our downtown Denver office, on the first day of employment. This position will work in office one day a week. During training they are expected to be in the office 5 days a week.
The Division of Early Learning Licensing and Administration (DELLA) is the State's lead agency in planning and implementing public child care policy. In addition, the Division is responsible for the licensing and monitoring of child care facilities. DELLA ensures the health and safety of children in less-than-24-hour licensed (or license-exempt) early care and education environments by promulgating regulations for child care that ensure minimum standards for the health and safety of facilities. The Division accomplishes this through the annual inspection and monitoring of child care facilities, consultation and coaching for early care and learning professionals, and collaborating with early care and learning providers, child care associations, Early Childhood Councils, local governments, and county agencies, advocates, and other important stakeholders.
The Division of Early Childhood Background Check Unit is the lead State's agency in providing a comprehensive pre-licensing background program for the Colorado Department of Early Childhood and the Colorado Department of Human Services to reduce the risks to vulnerable persons. Screen applicants who are applying for employment within child care facilities licensed by CDEC, foster care, adoptions, kinship care, volunteers, interns, camps, community mental health, residential child care facilities, and individuals to provide better protection for children in the State of Colorado. The Background Investigation Unit accomplishes this by providing an interpretation of background statutes, functioning as a statewide authority in background screening program development, operation, and updates.
The Background Investigation Unit performs background screens using the department's automated data system "Trails". The Trails system captures reports of child abuse and neglect that have been investigated by county departments of human/social services. Individuals seeking employment involving children, foster care placements, adoption and volunteer activities are required to be screened against this data. This unit provides information to other states when former Colorado residents seek to be foster care placement families in the state they currently reside.
Description of Job
CDEC welcomes you to apply for this Abuse & Neglect Technician position! This position exists to provide for technical assistance by utilizing judgment, technical knowledge, computer skills and employing research tools available to the Department of Early Childhood employees, agencies and public through the interpretation of laws, rules, policies, procedures, and processes directly related to background investigation functions.
Major Job Duties include, but are not limited to:
Process confidential background screens using the Trails data system for licensed Colorado Department of Early Childhood and Office of Children Youth Provider Services Unit (OCYF PSU) facilities, foster and adoption care, court appointed special advocates, volunteer, and employment purposes whose activities involve the care or supervision of children or who have unsupervised access to children.
Follow specific guidelines to generate a response to each request as well as respond to inquiries from customers across the country.
Reviews Trails data and integrate evaluation results into the unit's data system and generate the appropriate response for release to the requesting party or their designee.
Educate other units within the department, county departments, other state departments, local agencies and private individuals as to the basic processes underlying the Trails background screening procedures.
Serves as the work unit technical expert in the area of child welfare system confidential background screens.
Provides the last review and evaluation of documentation submitted by facilities, individuals and applicants for accuracy and completeness to determine that requests are in compliance with department requirements.
Evaluates and interprets inconsistencies, gray areas and incomplete information in the Trails system to determine whether the applicant matches the information in Trails.
Process initiate, review and analyze inter-state criminal history, sex offender registry and child abuse and neglect background checks to remain in compliance with federal regulations.
Process all portability requests for Child Care Centers, School-Age Child Care Centers, Preschools, Family Child Care Homes and Qualified Exempt Child Care Homes to remain in compliance with federal regulations.
Process background checks in the area of licensed CDEC facilities and OCYF PSU facilities backgrounds (i.e. analysis of Colorado Bureau of Investigation (CBI) and Federal Bureau of Investigation (FBI) fingerprint checks).
Independently research, analyze, interpret, and apply rules, procedures, statutes, policies and practices regarding facilities licensed by the Colorado Department of Early Childhood and Colorado Department of Human Services as it pertains to criminal background investigations.
Review and analyze court dispositions to make child care eligibility recommendations.
Navigate and research the Colorado State Courts Data Access system to identify whether the individual has any criminal record not listed on the fingerprint check.
Assesses suitability of applicant's qualification while meeting department and legislative requirements by interpreting statutes and rules/regulations.
Responds to customer inquiries concerning the background investigation process and the status of individual background screens.
Provides training to other BIU staff, department, and other customers on the processes and procedures involved in the background screening function.
Inputs data daily into unit established systems and databases.
Enters, processes and initiates information to customers regarding inter-state background checks.
Utilizes computer word processing, spreadsheet, and database software to design and prepare reports, memos, and documents.
Performs routine administrative support to the BIU involving creating/distributing correspondence, copying, scanning, emailing, filing, etc.
Responds to customer inquiries concerning the background investigation process and the status of individual background screens.
Updates and ensures the accuracy of the organization's databases.
Performs other duties as requested.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Residency Requirement
This job posting is only open to residents of the State of Colorado at the time of submitting your application.
Class Code & Classification Description
(H4M3XX)
Technician III (https://dhr.colorado.gov/state-hr-professionals/job-classifications/class-description-and-minimum-qualifications-for-h4m)
Minimum Qualification s:
Three years of analytical experience with data systems and multi-relational databases
Substitutions:
Appropriate education (Associates plus one year of experience or a Bachelor's degree) in criminal justice or a related field will substitute for the required three years of experience.
Please note:The required experience must be substantiated within the work experience section of your application and in the supplemental questions. Your resume will not be reviewed to determine if you meet the minimum qualifications; only the work experience section and supplemental questions of your application will be reviewed to determine this. "See Resume" statements on the application will not be accepted. In addition, part-time work will be prorated.
Preferred Qualifications:
Experience with administrative and clerical procedures and systems such as word processing, managing files and transcription, and other office procedures and terminology.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Experience of organizational skills that include the ability to prioritize, multi-task, and meet deadlines.
Experience with software and hardware, data systems, multi-relational databases, Internet, e-mail, and other workplace technology and electronic devices.
Ability to work independently with little or no direction.
Experience working in an administrative capacity where attention to detail and ability to follow through on work was essential to the duties performed.
Clear and effective written and oral communication skills.
Highly Desired
Bilingual, able to fluently speak and write in Spanish.
Conditions of Employment:
Applicants must pass a thorough background check prior to employment.
Employees who have been disciplinary terminated, resigned in lieu of disciplinary termination, or negotiated their termination from the State of Colorado must disclose this information on the application.
Appeal Rights:
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department's action.
For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.
Supplemental Information
How to Apply (https://careers.colorado.gov/how-to-apply) (PLEASE READ CAREFULLY)
Please note that ONLY your State of Colorado job application will be reviewed during the initial screening; if you submit a resume and cover letter, they will be reviewed in later stages of the selection process. Therefore, it is paramount that you clearly describe all your relevant experience on the application itself. Applications left blank or marked "SEE RESUME" will not be considered.
Complete Applications must include the following documents:
A complete CDEC Application for Announced Vacancy (please submit online using the green 'APPLY' button at the top of this announcement)
A complete Supplemental Questionnaire (The questionnaire is part of the online application. You will be prompted to answer them as you are completing your online application.)
If you are using education to qualify, a copy of your official or unofficial transcript showing that your degree has been conferred and the name of your school, or your NACES accreditation. Please submit this as an attachment to your online application.
If you are a veteran, a copy of your DD214. Please submit this as an attachment to your online application.
An up to date resume.
Your application will be reviewed against the minimum qualifications for the position. If your application demonstrates that you meet the minimum qualifications, you will be invited to the comparative analysis process, which is described below.
Comparative Analysis Process
The comparative analysis process will consist primarily of a review of applications against the minimum and preferred qualifications of this position. Applications will be reviewed in comparison to all others in the applicant pool in order to identify a top group of candidates who may be invited for a final interview. Depending on the size of the applicant pool, additional selection processes may be utilized to identify a top group of candidates. Applicants will be notified of their status via email.
Failure to submit properly completed documents by the closing date will result in your application being rejected.
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
Transfer, Non-Disciplinary Demotion or Reinstatement
If you believe that you are eligible to be considered as a transfer, non-disciplinary demotion, or reinstatement to this vacancy, you must submit a completed application following the directions in this job announcement and you will be included in the selection process along with other qualified applicants. If you are the finalist for this position after the selection process, Human Resources will confirm your eligibility to be appointed as a transfer, non-disciplinary demotion, or reinstatement applicant.
ADAAA Accommodations:
CDEC is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to the HR Specialist Daulton Daies at daulton.daies@state.co.us
Technical Assistance:
If you experience difficulty in uploading or attaching documents to your online application, or for any other technical difficulties, call NEOGOV technical support at 855-524-5627 anytime between 6:00 a.m.-6:00 p.m. (Pacific Time).
The Department does not offer sponsored visas for employment purposes.
The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits
Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
01
All positions at the Department require that potential employees undergo a thorough background check. As a condition of employment, you are required to submit to pre-employment screening if offered the position. Are you willing to meet this requirement?
Yes
No
02
Are you willing to accept an offer within the posted salary range?
Yes
No
03
This is a term-limited position with funding through September 30, 2026. Are you still willing to move forward with this role?
Yes
No
04
This position has been designated as hybrid. The Hiring Manager will discuss the expectations and details of the schedule with you during the interview process. A workspace is provided for the employee when they come into the office, which could include a cubicle, office, or hoteling station. When required to come into the assigned state workplace, the employee is required to bear the expense of commuting. Do you understand this expectation and are you willing to meet this requirement? [Please write "YES" in the space below in order to continue in the selection process.]
05
Former state employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position. Otherwise, please list N/A.
06
Give a work example of where you had to be extremely detail oriented while working on different projects simultaneously.
07
Please describe a work example in which you provided excellent customer service. What was the problem and how did you resolve it?
08
Describe your experience communicating and working with people from diverse backgrounds.
09
Give a work example where you had to Independently research, analyze, interpret, and apply rules, procedures, statutes, policies and practices.
Required Question
Employer
State of Colorado
Address
See the full announcement by clicking
the "Printer" icon located above the job title
Location varies by announcement, Colorado, --
Website
https://careers.colorado.gov/
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