Head of Programme Management

Enterprise Community Partners • Columbia, MD • 6h ago

Learning Management System, Sr. Program Manager Location: Columbia, MD | Columbia, MD Time Type: Full time Requisition ID: REQ3302 E nterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Virgin Islands - all to make home and community places of pride, power and belonging. You will collaborate with some of the smartest minds and biggest hearts in our field. You’ll be empowered to drive systems change and take bold steps to advance racial equity. Job Description Summary The Learning Management System (LMS), Sr. Program Manager is responsible for the design, implementation, administration, and day-to-day operation of the learning management system (LMS) at Enterprise Community Partners. Initially, this role will be responsible for project managing the execution of LMS strategy, identifying significant milestones for LMS implementation, and leading the development/testing phases of the LMS with internal and external partners. This role will ensure that both external and internal LMS training aligns with the learning strategy, fostering a culture of continuous learning and professional development. Job Description Core Responsibilities Project manage the design, testing, and integration of the LMS organization wide. Collaborate with Organizational Development & Talent Management Senior Director and team to maintain and optimize the LMS. Oversee the day-to-day operation of the LMS ensuring seamless functionality and a user-friendly experience for Enterprisers (employees). Responsibilities include user account management, course or cohort assignment, transcript process, audits, reporting, and troubleshooting platform or user issues. Establish and maintain content standards, ensuring consistency in tone, structure, and format across all training materials and end user experience. Regularly review and update LMS content to reflect changes and best practices. Collaborate with internal teams to guide and support the design and implementation of training programs for Enterprisers (employees), including onboarding content for new hires and continuous education for existing staff. Develop, build, and analyze reports on LMS usage and key performance indicators. Provide insights to improve training effectiveness and make data -driven decisions for continuous improvement. Stay updated on LMS product features in the Workday platform and best practices for LMS management. Suggest and implement improvements to the training system based on internal feedback and emerging trends in eLearning and building performance. Required Qualifications: Bachelor's degree or certification in education, IT, Talent Development, Learning Technology or equivalent. Minimum of three years’ experience with cloud based LMS platforms (e.g., Workday, Cornerstone) and organizational integrations with SCORM, APIs and third-party vendor educational libraries. Ability to manage multiple tasks, prioritize effectively, and work independently. Flexible and agile team member with strong teamwork, cross collaboration, and calibration skills. Ability to explain technical concepts in simple, accessible language for non-technical users. Strong troubleshooting skills, with a focus on resolving issues related to the LMS and technical aspects of the training content. Familiarity with accessibility requirements and best practices for creating inclusive learning content. The Ideal Candidate Familiarity with integrating outside vendors such as LinkedIn Learning with Workday. Experience creating and maintaining varied course types and/or creating interactive eLearning content (e.g., Articulate Storyline, Adobe Captivate). Total Rewards at Enterprise: You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as adoption and surrogacy support. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications.

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