Banquet Captain

Crescent Hotels and Resorts • Fairfax, VA • 4h ago

Description

The Banquet Captain oversees banquet functions by leading staff, ensuring smooth event execution, managing client needs, and supervising food and beverage service and setup/breakdown. Key responsibilities include reviewing Banquet Event Orders (BEOs), coordinating staff and set-ups, ensuring guest satisfaction, processing payments, and maintaining a safe, clean environment to deliver high-quality guest experiences.

Responsibilities

Event Leadership & Execution:

Supervise banquet staff during events, ensuring efficient and high-quality food and beverage service.

Lead the planning, organization, and execution of various events like receptions, luncheons, and galas.

Ensure table settings, room setups, and service stations meet BEO and company standards.

Client & Guest Interaction:

Act as a liaison, greeting clients and guests and promptly responding to their requests.

Communicate BEO changes to the catering office and other affected departments.

Ensure guest satisfaction by monitoring meal service and addressing any concerns.

Staff & Operations Management :

Review and interpret Banquet Event Orders (BEOs) to ensure accuracy and proper event flow.

Coordinate with banquet staff on set-ups, service, and break-down schedules.

Verify and adjust staffing levels for upcoming functions.

Provide coaching and counseling to staff and administer disciplinary action when necessary.

Financial & Administrative Duties:

Process banquet checks accurately for client payments.

Recap daily banquet checks and submit them to Night Audit.

Safety & Cleanliness:

Maintain cleanliness and organization in all banquet areas and public spaces.

Oversee the safe set-up and break-down of functions to prevent accidents.

Report any unsafe conditions and adhere to all safety procedures.

Required Skills & Experience

Experience in hotel banquet food and beverage service.

Strong leadership and coaching skills.

Excellent customer service and communication abilities.

Ability to read and understand Banquet Event Orders.

Knowledge of food and beverage service standards, etiquette, and basic preparations.

Ability to stand and walk for extended periods in a fast-paced environment.

Relevant certifications, such as Food Handler and Alcohol Service, are often required.

Qualifications

Behaviors

Preferred

Team Player: Works well as a member of a group

Loyal: Shows firm and constant support to a cause

Enthusiastic: Shows intense and eager enjoyment and interest

Functional Expert: Considered a thought leader on a subject

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Self-Starter: Inspired to perform without outside help

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Similar Jobs

Server - Article One Restaurant (full-time, 5:30a - 12:00a flexibility)

Hyatt • Washington, DC • 1h ago

Retail & Hospitality

Description: Join us for this incredible opportunity at the Hyatt Regency Washington on Capitol Hill hotel in our brand-new Article One Restaurant, one of only a few full-service restaurants in our immediate area. Not on...

1h ago

Go to Apply

Retail Merchandiser

Acosta Group • Kensington, MD • 4h ago

Retail & Hospitality

Retail Merchandiser General Information Company: CRO-US Location: KENSINGTON, Maryland, 20895 Ref #: 108940 Pay Rate: $ 17.65 Experience/skills and/or location may influence position wage rate Range Minimum: $ 17.50 Rang...

4h ago

Go to Apply

Housekeeper /Guest Room Attendant

Crescent Hotels and Resorts • Fairfax, VA • 4h ago

Retail & Hospitality

Description For some, traveling and being away is fun; however, many travelers miss being home. Out Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests have an en...

4h ago

Go to Apply

Aerospace Engineer Internship

Jacobs • Chantilly, VA • 14h ago

Retail & Hospitality

If you are working towards a degree in Computer Science, Mathematics, Engineering (Aerospace, Mechanical, Electrical) and want to be part of a community of cutting-edge technologists, then BlackLynx, a Jacob's Company, i...

14h ago

Go to Apply

Aerospace Engineer Internship

Jacobs • Rockville, MD • 14h ago

Retail & Hospitality

14h ago

Go to Apply

Principal Risk Specialist, Third- Party Strategy | Retail Bank

Capital One • Mclean, VA • 16h ago

Retail & Hospitality

Principal Risk Specialist, Third- Party Strategy | Retail Bank Job Description At Capital One, you will help drive initiatives, programs and projects to implement strategic enhancements in Third Party Management. Capital...

16h ago

Go to Apply

Senior Manager, Product Manager - Retail Bank Account Opening

Capital One • Mclean, VA • 16h ago

Retail & Hospitality

Senior Manager, Product Manager - Retail Bank Account Opening Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving inno...

16h ago

Go to Apply

Retail Sales Associate

Staples • Alexandria, VA • 21h ago

Retail & Hospitality

Sales Associates provide exceptional customer service with our customers' needs in mind. You'll help customers find products, provide solutions, and handle returns or online pickups. You'll also be collaborative and incl...

21h ago

Go to Apply

Assistant Front Office Manager

Hyatt • Reston, VA • 1d ago

Retail & Hospitality

Description: At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a p...

1d ago

Go to Apply

Steward/Dishwasher

Hyatt • Reston, VA • 1d ago

Retail & Hospitality

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.