At FNBO, our employees are the heart of our story-and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success.
Summary of the Job:
The Director, Branch Banking leads a geographic region of FNBO branches, driving sales growth, exceptional customer experiences, operational excellence, and talent development while managing risk and compliance. This role requires a dynamic leader who spends approximately 60% of their time in branches, coaching teams, strengthening performance, and ensuring consistent delivery of FNBO's mission and values across all locations.
Reporting to the Vice President of Branch Banking, you'll balance the dual priorities of people leadership and business results-developing high-performing branch managers while fostering strong internal partnerships and community relationships that enhance FNBO's reputation and market presence.
About This Role:
Key Accountabilities
Leadership & Culture
Champion FNBO's mission, values, and culture across all branch locations in your region
Provide strategic direction and hands-on coaching to branch managers, fostering excellence, continuous improvement, and collaboration
Conduct regular 1:1 meetings with branch managers to review goals, provide coaching, and remove barriers to success
Organize and facilitate bi-monthly manager meetings to align teams, share best practices, and drive accountability
Talent Management & Development
Recruit, hire, and develop branch managers who exemplify FNBO's leadership traits and values
Conduct annual Manager Once Removed (MOR) meetings with all employees across your region
Build a robust talent pipeline by identifying and developing future branch managers and organizational leaders
Lead change management initiatives, ensuring smooth implementation of new policies, procedures, and strategic initiatives
Hold branch managers accountable for recruiting quality talent, improving employee experience and maintaining appropriate levels of turnover.
Performance Management
Drive accountability by analyzing branch performance metrics and partnering with managers to implement corrective actions
Ensure branch managers conduct effective Power Meetings that motivate teams and accelerate growth
Leverage Salesforce to monitor, manage, and optimize sales activities and performance across the region
Set clear performance expectations and provide data-driven feedback to maximize results
Operations & Compliance
Ensure all branches maintain strict adherence to corporate policies, operational procedures, and risk management protocols
Deliver consistent operational standards and customer service excellence across every location
Partner with branch managers to resolve escalated operational challenges and internal issues
Participate in activities that support FNBO's Community Reinvestment Act (CRA) program
Customer Experience
Champion a customer-first approach that reflects FNBO's commitment to exceptional service
Build a customer-centric culture through teamwork, accountability, and continuous improvement
Resolve escalated customer complaints with professionalism and urgency
Monitor customer feedback and implement improvements
Relationship & Partnership Development
Represent FNBO in the community through participation in philanthropic activities, events, and board service
Hold teams accountable for meaningful community engagement that strengthens FNBO's local presence
Develop and maintain strategic relationships with key business partners and community leaders
Collaborate cross-functionally with business partners, such as Small Business, Mortgage, Commercial Banking, Wealth Management, and other departments to deliver seamless customer experiences and drive integrated growth strategies
The Ideal Candidate for This Role:
Required Qualifications:
Bachelor's degree in Business Administration, Finance, a related field, or equivalent experience.
5+ years branch management experience.
Proven track record of sales performance management.
Strong knowledge of banking regulations, compliance, and risk management.
Ability to motivate and inspire teams to achieve exceptional results.
Commitment to community engagement and corporate social responsibility.
In-branch presence at least 60% of the time
Skills & Competencies
Leadership : Strong people management and development capabilities
Communication : Excellent verbal and written communication skills
Analytical Skills : Data-driven decision-making and problem-solving abilities
Relationship Building : Strong partnership and collaboration skills
Change Management : Demonstrates ability to adapt to change and motivate the team
Compensation:
Compensation range (base pay): $112,937.00-$191,995.00
This role may have a specific starting pay within this range.
Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.
Work Environment:
It is anticipated that the incumbent in this role will work in a hybrid capacity, balancing in-person collaboration three (3) days a week with remote flexibility two (2) days a week. As part of our team, you'll experience the energy and relationship-building of face-to-face collaboration while still enjoying the flexibility of remote workdays. We provide the tools and technology to ensure seamless transitions between work environments, supporting your productivity wherever you are. Please note that work location is subject to change based on business needs.
Benefits Overview:
We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Time Off Programs
Health Savings Account (HSA)/Dependent Care
Employee Banking
Growth Opportunities
Tuition Assistance
Short-Term/Long-Term Disability Insurance
Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/ .
For additional information regarding compensation and benefits, e-mail FNBO at TAGAdmin@fnni.com . To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.
Job number: R-20260177
Equal Opportunity & Belonging:
FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves-no matter their role or where they are in their journey.
Learn more here. (https://www.fnbo.com/careers/belonging)
FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.
Click here (https://www.fnbo.com/content/dam/fnbo/documents/hr-documents/eeo-is-the-law.pdf) to download 'EEO is The Law' Self-Print Poster
Click here (https://www.fnbo.com/content/dam/fnbo/documents/hr-documents/eeo-supplement-federal-contractors.pdf) to download 'EEO is The Law' Supplement for Federal Contractors
Click here (https://www.fnbo.com/content/dam/fnbo/documents/hr-documents/eeo-supplement-gina.pdf) to download 'EEO is The Law' GINA Supplement
FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC
FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)
Application Deadline:
All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.
