Customer Service Representative

Kelly Services • Wood Dale, IL • 2h ago

For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we're here for you! We're seeking a Customer Support Representative to work at a premier industry leader in Wood Dale, IL. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Pay Rate: $20.00 per hour

Shift: Ability to work beyond standard hours as needed

Why you should apply to be Customer Support Representative:

Competitive pay rate with opportunities for growth and advancement.

Join a reputable organization known for its commitment to excellence and innovation.

Work in a supportive, team-oriented environment that values your contributions.

Gain valuable experience in a dynamic industry with room for professional development.

What's a typical day as Customer Support Representative? You'll be:

Processing multiple daily order entry and billing transactions with a high level of accuracy and attention to detail.

Resolving issues promptly and maintaining customer accounts to ensure client satisfaction.

Communicating directly with the sales force, internal departments, and clients to provide exceptional service and support.

Utilizing ERP systems (preferably Oracle), as well as MS Office Excel and Outlook, to manage orders and customer information.

Reporting to a department supervisor or manager as part of a dedicated team.

This job might be an outstanding fit if you:

Have a high school diploma or equivalent (associate's degree or equivalent experience preferred).

Possess at least 2 years of customer service or account management experience, with strong problem-solving skills.

Are proficient in ERP systems (Oracle preferred), MS Excel, and Outlook, and have experience with order processing.

Demonstrate a high degree of accuracy in data entry and a commitment to delivering excellent customer service.

Hold a valid driver's license and are local to Illinois.

Have knowledge of the medical implant industry and hospital customer base (preferred, not required).

Are willing to work as part of a goal-oriented team and can work beyond standard hours as needed.

What happens next

Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Customer Support Representative today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Trust the office staffing pioneer.

Finding the right job isn't always easy. Kelly ® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs-so you could say we're pretty good at it!

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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