Manager, Outside Sales

WM • Albany, NY • 3h ago

I. Job Summary

Maintains and generates profitable revenue by leading a team of sales and account management representatives. Assists in developing and executing the Area's Sales and Marketing Plan in order to improve revenue quality through price and service decisions. This includes executing strategies to grow market share, acquire new business, and expand WM's presence within assigned territories. This is a management position. Placement into or advancement to this position is dependent upon individual performance, local market conditions and/or district's requirements. This position is eligible to participate in sales incentive and recognition programs upon successful completion of training prerequisites and Area management approval.

II. Essential Duties and Responsibilities

Leads the Area's new business development efforts by directing and supporting SAEs in prospecting, competitive takeaways, and market share growth; assigns new business targets and ensures consistent field execution.

Drives the Area's growth strategy by reinforcing disciplined prospecting, cross selling, and pipeline development practices; partners with Sales and Retention teams to ensure alignment between acquisition and retention priorities.

Demonstrates outstanding management and customer service skills to motivate team members and affect a loyal customer base.

Establishes and maintains a high level of customer satisfaction on all transactions with existing customers. Communicates to and works with the Area Management Team to help resolve unique customer issues.

Supervises activities of the Sales Department. Ensures team members meet or exceed call activity, proactive retention, pricing improvement, service upgrades, and service agreement conversion goals. Also ensure SAEs meet or exceed new business acquisition, prospecting activity, and cross-selling expectations.

Maintains an ongoing training, coaching and mentoring program in order to develop the skills of retention personnel. Provides field-based coaching to SAEs to strengthen hunting behaviors, competitive positioning, and pipeline development.

Works with the Area Sales Manager to communicate and effectively manage the Area's price increase strategies including meeting price increase goals.

Effectively manages, maintains and ensures the use of WM sales tools (i.e. Proposal Program, Customer Database, Pricing Tools, etc.). Ensure SAEs leverage these tools to support prospecting, lead generation, and new business proposals.

Analyzes lost business trends and recommends corrective actions. Analyzes competitive activity and identifies opportunities for market share growth.

Provides expert industry knowledge and interpretation of regulations to retention team and customers.

Regularly meets with customer executives to ensure client needs are being met and expectations are exceeded. Also participates in field rides and prospect meetings to support new business development and strengthen customer acquisition efforts.

Interviews and recruits qualified candidates for open SAE positions as needed.

III. Qualifications

A. Required Qualifications

Bachelor's Degree (accredited) or in lieu of degree,

High School Diploma or GED (accredited) and five (5) years of business-to-business sales

5 years relevant work experience (in addition to the education requirement)

B. Preferred Qualifications

IV. Physical Requirements

This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Go to Apply

Share this job

Similar Jobs

Administrative Specialist 1, Administrative Specialist Trainee 1 (NY HELPS), Box OSEA-73/60075

New York State Civil Service • Albany, NY • 1h ago

Management & Administrative

NY HELP Yes Agency Education Department, State Title Administrative Specialist 1, Administrative Specialist Trainee 1 (NY HELPS), Box OSEA-73/60075 Occupational Category No Preference Salary Grade 18 Bargaining Unit PS&a...

1h ago

Go to Apply

Administrative Assistant 2

New York State Civil Service • Schenectady, NY • 8h ago

Management & Administrative

NY HELP No Agency NYS Gaming Commission Title Administrative Assistant 2 Occupational Category No Preference Salary Grade 15 Bargaining Unit M/C - Managerial/Confidential (Unrepresented) Salary Range From $59808 to $7469...

8h ago

Go to Apply

Administrative Assistant 1, Administrative Assistant Trainee 1 (NY HELPS), Box EXEC-261/20308

New York State Civil Service • Albany, NY • 9h ago

Management & Administrative

NY HELP Yes Agency Education Department, State Title Administrative Assistant 1, Administrative Assistant Trainee 1 (NY HELPS), Box EXEC-261/20308 Occupational Category No Preference Salary Grade 11 Bargaining Unit ASU -...

9h ago

Go to Apply

Administrative Assistant 1, Administrative Assistant Trainee 1 (NY HELPS), Box OEP-147/05163

New York State Civil Service • Albany, NY • 9h ago

Management & Administrative

NY HELP Yes Agency Education Department, State Title Administrative Assistant 1, Administrative Assistant Trainee 1 (NY HELPS), Box OEP-147/05163 Occupational Category No Preference Salary Grade 11 Bargaining Unit ASU -...

9h ago

Go to Apply

Administrative Assistant 1, Trainee 1/2 Vacancy ID# 208737

New York State Civil Service • Albany, NY • 9h ago

Management & Administrative

NY HELP Yes Agency State, Department of Title Administrative Assistant 1, Trainee 1/2 Vacancy ID# 208737 Occupational Category Clerical, Secretarial, Office Aide Salary Grade 11 Bargaining Unit ASU - Administrative Servi...

9h ago

Go to Apply

Sr. Project Manager

Actalent • Waterford, NY • 10h ago

Management & Administrative

Project Manager - Capital Projects (Waterford, NY) Become a key driver of innovation and performance at our Waterford Plant Site. We're looking for a Project Manager who thrives on taking complex ideas and turning them i...

10h ago

Go to Apply

Sr. Project Manager

Actalent • Waterford, NY • 10h ago

Management & Administrative

Project Manager - Capital Projects (Waterford, NY) Location: Waterford, NY Schedule: Primarily On-Site (Plant Environment) Employment Type: Full-Time About the Opportunity Step into a high-impact role where your work dir...

10h ago

Go to Apply

1115 Waiver Enhanced Navigator - Oneonta Office

Catholic Charities of the Dioscese of Albany • Albany, NY • 10h ago

Management & Administrative

$22.00 Hourly Are you Ready to Launch Your Career? Imagine yourself as part of an organization with a profound commitment to making a positive impact. When you choose Catholic Charities, you step into a world of endless...

10h ago

Go to Apply

Associate Customer Service Representative

Highmark Health • Albany, NY • 14h ago

Management & Administrative

Company : United Concordia Dental Job Description : JOB SUMMARY This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and brokers in a customer service...

14h ago

Go to Apply

Chief Marketing Officer

Colliers Engineering & Design • Albany, NY • 19h ago

Management & Administrative

Overview At Colliers Engineering & Design (CED), our mission is to advance the built environment to accelerate the success of our communities, clients, and people. Guided by our vision to lead the industry through ex...

19h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.