Access Services Representative - PRN

Baylor Scott & White Health • Grapevine, TX • 1h ago

JOB SUMMARY

The Access Services Representative 1 obtains current and accurate demographics and insurance information in order to register patient, verify insurance benefits, and negotiate and collect patient financial responsibilities.

ESSENTIAL FUNCTIONS OF THE ROLE

Conducts and documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification and billing.

Registers patient at multiple locations and work multiple areas within the department. Understands the patient flow processes in each area. Identifies process improvement opportunities that promote team concepts with co-workers while improving revenue cycle functions and the patient experience.

Interacts on an ongoing basis with other areas and departments in order to provide appropriate information related to such items as: patient delays, change of schedules Intra-departmentally and Interdepartmentally.

Verifies patient eligibility for insurance coverage and appropriate benefit levels for anticipated services. Calculates and collects patient liability dues according to financial clearance policies related to existing and bad debt accounts. Determines patient liability and advises patient of deposit requirements per policy. Negotiates payment arrangements with patient where necessary per policy.

May be responsible for performing cashiering responsibilities according to established policies and procedures; could potentially consume the bulk of the incumbent?s responsibilities within the department.

Assists patients to nursing units by providing directions, personal escort and medical mobility assistance (ex; wheelchairs), when applicable.

Adheres to compliance with regard to order validations, cash policy requirements, government payor requirements and patient safety requirements for appropriate patient identification.

Appropriately escalates potential service issues to management when necessary.

KEY SUCCESS FACTORS

1 year of healthcare or customer service experience preferred.

Requires good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.

Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health and suffering patients in addition to life or death situations.

Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills.

Demonstrates ability to manage multiple, changing priorities in an effective and organized manner.

Excellent data entry, numeric, typing and computer navigational skills.

Basic computer skills and Microsoft Office.

BENEFITS

Our competitive benefits package includes the following

Immediate eligibility for health and welfare benefits

401(k) savings plan with dollar-for-dollar match up to 5%

Tuition Reimbursement

PTO accrual beginning Day 1

Note: Benefits may vary based upon position @type and/or level

QUALIFICATIONS

EDUCATION - H.S. Diploma/GED Equivalent

EXPERIENCE - Less than 1 Year of Experience

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Similar Jobs

Advanced Rail Technology, Director of Engineering - Uptime

Progress Rail Services Corp. • Fort Worth, TX • 47min ago

Hospital & Medical

11572BR PRS Facility Location: Leased Off - Fort Worth, TX - 397 Job Purpose: Progress Rail, a Caterpillar company, is at the forefront of AI technology, developing a state-of-the-art platform that predicts locomotive fa...

47min ago

Go to Apply

Anesthesia Coding Manager

TEKsystems • Addison, TX • 1h ago

Hospital & Medical

Lead & Support a Team Provide daily leadership to a team of 15-20 coding and billing professionals Serve as the primary resource for anesthesia coding and billing questions Conduct 1:1 meetings, mentor team members,...

1h ago

Go to Apply

Access Services Representative - PRN

Baylor Scott & White Health • Frisco, TX • 1h ago

Hospital & Medical

JOB SUMMARY The Access Services Representative 1 obtains current and accurate demographics and insurance information in order to register patient, verify insurance benefits, and negotiate and collect patient financial re...

1h ago

Go to Apply

Biomed Tech I

Texas Health Resources • Fort Worth, TX • 7h ago

Hospital & Medical

Biomed Technician I - HTM Biomed Bring your passion to Texas Health so we are Better + Together * Work location:** Harris Tower 701 6th Avenue Fort Worth TX 76104 Work hours: Full Time Days Monday through Friday (7:30am-...

7h ago

Go to Apply

Supervisor Clinical Services - Urgent Care- Frisco

Baylor Scott & White Health • Frisco, TX • 8h ago

Hospital & Medical

JOB SUMMARY The Supervisor of Clinical Services coordinates all activities of assigned employees in the clinical support for a practice. Works with manager to ensure practice is managed according to established standards...

8h ago

Go to Apply

Registered Nurse (RN) Labor & Delivery L&D - PRN III Days

Texas Health Resources • Denton, TX • 9h ago

Hospital & Medical

Registered Nurse (RN) Labor and Delivery (L&D) - PRN III Day Shift Bring your passion to Texas Health so we are Better + Together Work location: Texas Health Denton, 3000 N I-35, Denton, TX 76201 Work hours: PRN Leve...

9h ago

Go to Apply

Acute Care/Trauma Surgery Physician

Baylor Scott & White Health • Irving, TX • 11h ago

Hospital & Medical

General Surgery Job Opportunity Baylor Scott & White Health is seeking a Board Certified/Board Eligible General Surgeon for Acute Care and Trauma Surgery in Irving, Texas. This is an employed career opportunity with...

11h ago

Go to Apply

Medical Staff Credentialing Coordinator - Full Time, Days

Texas Health Resources • Bedford, TX • 20h ago

Hospital & Medical

Experienced Medical Staff Credentialing Coordinator - On-site Bring your passion to Texas Health so we are Better + Together Work location: Texas Health HEB 1600 Hospital Parkway, Bedford, TX 76022 Work hours: Full Time,...

20h ago

Go to Apply

Pharmacy Tech Extern PRN

HCA Healthcare • Dallas, TX • 21h ago

Hospital & Medical

Description Introduction Do you want to join an organization that invests in you as a Pharmacy Tech Extern PRN? At Medical City Dallas, you come first. HCA Healthcare has committed up to $300 million in programs to suppo...

21h ago

Go to Apply

Imaging Engineer 2 - Cath Lab

Baylor Scott & White Health • Dallas, TX • 21h ago

Hospital & Medical

About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you...

21h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.