Sr Product Manager (Data Platform)

MEDICAREMD.COM • American Fork, UT • 12h ago

This position will be remote in the United States.

Job Summary

We are seeking a strategic and customer-focused Sr Product Manager to drive the vision, design, and delivery of our data platform product supporting Revenue Cycle Management. In this role, you will translate customer needs and feedback into intuitive, impactful data products that help our clients grow their business, while balancing trade-offs across user experience, development, and operational support. You will act as the voice of the customer, partner closely with engineering and cross-functional teams, and champion innovative solutions that differentiate us in the marketplace.

You will be responsible for defining product requirements, monitoring key business and customer metrics, and ensuring successful product launches in collaboration with Customer Success, Support, Sales, and Marketing teams. This role requires deep knowledge of healthcare revenue cycle management, a strong analytical mindset, and the ability to influence stakeholders at all levels.

What You Will Do

Evaluate trade-off decisions across the customer experience, development and operational support in partnership with teams

Create useful, intuitive data products that help our customers grow their business

Review customer feedback, prioritize it, and transform it into clearly defined product requirements

Be the customer advocate for solution designs

Work closely with the development team to ensure releases meet -- and exceed -- customer expectations

Coordinate with other product managers and engineers to deliver product functionality that set us apart from our competition

Continuously monitor, measure and report on key business and customer metrics. Identify areas for continuous testing and optimization

Work closely with Customer Support, Customer Success and Marketing to launch new capabilities

Be the most knowledgeable person in the company on assigned product(s)

Help the consulting and sales teams solve problems and discover innovative answers to hard questions

Work closely with other teams to create materials including white papers, help documentation, blog posts, and customer presentations

Collaborate across internal partners (Sales, Account Management, Support, Development, and Marketing) as well as external customers to understand challenges/requirements for innovative solutions that help customers get to agreement faster

Visit customers and attend industry events

Travel/Physical Demands

Travel typically less than 10%

Office environment with no special physical demands required

Qualifications

What You Will Have

Bachelor's Degree in a related field preferred

5 - 7 years of product management experience with a background in analytics, big data, data science, ETL, or data platform products

In depth experience with healthcare data standards and interoperability, including HL7, FHIR, X12, EDI, and APIs, with a solid understanding of HIPAA compliance and secure data handling

Experience in developing market requirements for hardware and software products and services

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