Digital Account Manager

Microsoft Corporation • United States, United States • 1h ago

Overview

The Digital Account Manager drives customer engagement and revenue growth by building strong relationships, understanding customer business priorities, and aligning Microsoft solutions to deliver value. This role focuses on managing a portfolio of accounts, identifying opportunities for adoption and expansion, and orchestrating resources to achieve business outcomes. The Digital Account Manager acts as a trusted advisor, leveraging market insights and technical knowledge to help customers maximize their Microsoft investments.

Responsibilities

Build and Maintain Customer RelationshipsDevelop and nurture relationships with key stakeholders across assigned accounts to understand business goals and priorities.

Drive Account Planning and PrioritizationDetermine account priorities, orchestrate resources, and execute sales plays to achieve revenue targets and customer success.

Identify and Qualify OpportunitiesConduct research, monitor satisfaction metrics, and pursue opportunities through the full lifecycle, including renewals and upsell/cross-sell.

Promote Microsoft SolutionsStay current on Microsoft offerings and leverage product knowledge to engage customers and drive adoption.

Collaborate Across Teams and PartnersWork with internal teams and external partners to deliver value and co-sell solutions aligned with customer needs.

Manage Renewals and Business OutcomesAddress renewal options, align with internal stakeholders, and ensure customer objectives are met.

Monitor and Act on Customer FeedbackTrack satisfaction metrics, resolve issues, and implement strategies to improve customer experience and retention.

Qualifications

Required/minimum qualifications

Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 3+ years sales and negotiation experience or related work experience OR 5+ years sales and negotiation experience OR equivalent experience.

Advanced proficiency in English, demonstrating the ability to communicate complex technical and business concepts clearly and professionally in both written and verbal formats.

Demonstrated ability to manage complex sales cycles and negotiate effectively with senior stakeholders

Additional or preferred qualifications

Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 8+ years sales and negotiation experience or related work experience OR 10+ years technology sales and negotiation experience OR equivalent experience.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html)

Similar Jobs

Engineering Project Manager, Design

Hyper Solutions Inc • Richmond, VA • few min ago

Management & Administrative Sponsored

Description: Imagine joining an industry leader that is shaping the future of mission critical data center infrastructure and manufacturing marketplace development while furthering your career in Mechanical Engineering w...

few min ago

Go to Apply

Engineering Project Manager

Hyper Solutions Inc • Richmond, VA • few min ago

Management & Administrative Sponsored

few min ago

Go to Apply

Community Infrastructure Consultant

Communities Unlimited, Inc. • Biloxi, MS • few min ago

Management & Administrative Sponsored

Communities Unlimited, Inc. The Community Infrastructure Management Consultant provides onsite technical assistance and training to rural community environmental management systems with water or waste disposal problems a...

few min ago

Go to Apply

Corrections / Jail Officer

Cumberland County Government • Portland, ME • 1min ago

Management & Administrative Sponsored

Welcome to the role of Corrections Officer! We are looking for someone who is passionate about justice and safety, and who is committed to the rehabilitation of inmates. As a Corrections Officer, you will be responsible...

1min ago

Go to Apply

Temporary Mail Clerk

BERKHEIMER BUSINESS SERVICES LLC • Bethlehem, PA • 1min ago

Management & Administrative Sponsored

Description: BerkHR is seeking detail-oriented individuals to join our team as Temporary Mail Clerks in our Bethlehem, PA office. Gain valuable experience in a professional setting while being a vital part of our Inbound...

1min ago

Go to Apply

Temporary Mail Clerk

BERKHEIMER BUSINESS SERVICES LLC • Bethlehem, PA • 1min ago

Management & Administrative Sponsored

1min ago

Go to Apply

Scheduling Coordinator

Metrowest Oral Surgical Associates • Northborough, MA • 1min ago

Management & Administrative Sponsored

We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us...

1min ago

Go to Apply

Community Infrastructure Consultant

Communities Unlimited, Inc. • Mississippi • 1min ago

Management & Administrative Sponsored

1min ago

Go to Apply

Postal Service Mail Carriers

USA Labor Services • Athens, GA • 1min ago

Management & Administrative Sponsored

POSTAL CLERK NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people...

1min ago

Go to Apply

MXL Engineering Manager

Plaskolite Inc • Lancaster, PA • 1min ago

Management & Administrative Sponsored

Position Title: MXL Engineering Manager Location: Lancaster, PA 17601, USA Job Category: SALARY Schedule: Full-Time Req ID: MXLEN001147 Posted Date: January 13, 2026 Description: Job Details Description ABOUT THE POSITIO...

1min ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.