Senior Manager, Sales

WaveDivision Holdings LLC • Seattle, WA • 9h ago

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the
Senior Manager, SalesJob Description
Where you will work: Opportunity offers the flexibility to work from your home office or a nearby Astound office, or a combination of both.
A Day in the Life of the Sr. Sales Manager:
Team Leadership:
Recruit, hire, and onboard new door-to-door sales representatives
Assign territories and sales quotas to each team member
Provide ongoing training and development on sales techniques, product knowledge, and company policies
Conduct regular performance evaluations and provide feedback to improve sales skills
Motivate and inspire the team to achieve sales goals
Sales Strategy and Planning:
Develop and implement effective sales strategies based on market analysis and customer demographics
Set sales targets and track progress against goals
Monitor sales trends and identify areas for improvement
Create and maintain sales pipelines to ensure consistent lead generation
Operational Management:
Ensure compliance with all company policies, sales regulations, and ethical standards
Monitor team performance metrics like conversion rates, product mix, and customer satisfaction
Address customer concerns and resolve complaints efficiently
Field Coaching and Support:
Accompany sales representatives on field visits to provide coaching and feedback on sales presentations and customer interactions
Identify areas where individual sales reps need additional training and provide targeted support
Role-play sales scenarios to enhance sales skills and confidence
Actively support, promote and advance all aspects of Astound's Diversity, Equity and Inclusion (DEI) goals and initiatives, recognizing it as a business priority, including creating a work environment where all employees feel valued, respected, heard and empowered to do their best work
Other duties as assigned
What You Bring to the Table:
Five or more years leadership/management experience
Experience in direct sales, customer service, telecommunications, real estate or related industries is preferred
Experience working with realtors and property management firms is preferred
Exceptional leadership skills
Ability to successfully manage others
Resourceful
Possess solid negotiation skills
Outstanding business acumen
Good at managing deadlines
Excels at building relationships
Must be well organized
Must be a strong team player
Ability to work independently and with other internal stakeholders, including, marketing, construction, operation teams and commercial sales
Excellent communication, presentation an

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