Universal Banker I Includes Incentive

WATERSTONE BANK • Pewaukee, WI • 8h ago

JOB REQUIREMENTS: Description Starting salary for Universal Banker
position is \$19.50 an hour and up, depending on experience. Job
Description for Universal Banker position: Under direct supervision of
an Assistant Manager or Community President, this position is
responsible for assisting customers in a dual role (Platform/60% Teller)
focused on delivering outstanding service with every customer
interaction. The Universal Banker will perform teller transactions,
service existing customers, and offer product and service solutions to
existing customers or prospects when appropriate and beneficial. The
Universal Banker is responsible for completing all training, passing
Banker Certification within 6 months of hire/promotion date prior to
progressing to Universal Banker I, and demonstrating their ability to
meet or exceed customer expectations. Duties and responsibilities for
Universal Banker position: Efficiently process customer transactions
with a high level of integrity, accuracy and knowledge. Identify, expand
and deepen customer relationships by profiling customers in an effort to
recommend appropriate products and services that meet customer needs.
Make referrals to other appropriate lines of business (i.e., WIS and
WMC) to meet customer needs. Accurately open, maintain and close deposit
accounts and services. Answer customer questions and resolve related
account issues, including phone and in-person. Perform service related
activities such as on-boarding calls and appropriate follow-up with
customers. Engage in reactive sales and cross-sell activities, including
calling on campaign lists and follow-up on referrals received. Maintain
knowledge of WSB\'s core processing system, WSB products and services,
WSB policies and procedures, and regulatory requirements governing
retail deposit accounts. Keep abreast of industry trends, standards and
external factors that may affect the bank. Operates in full compliance
with internal policies/procedures, as well as applicable
regulations/laws Perform other duties as assigned. Qualifications for
Universal Banker position: Experience Required: 1 - 2 years of sales
experience Required: 2-4 years customer service experience Preferred:
2-4 years of sales and customer service experience in branch banking
Education Required: High School Diploma or general education degree
(GED) Preferred: Associate\'s Degree business or related field
Certifications, Licenses, Registration Required Banker Certification
within 6 months of hire/promotion date Benefits for Universal Banker
position: Outstanding Medical, Dental, and Vision Insurance 401(k)
matching Employee Stock Ownership Plan Paid Time off Paid Holidays
Flexible Spending Account Pet Insurance And so much more! Waterstone
Bank is an equal opportunity employer. Qualified applicants will receive
consideration for employment without... For full info follow
application link. EOE-Minorities/Females/Vets/Disabled Affirmative
Action Employer *** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/B57F1C52AF2D47E3

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