Fiber Construction Clerk

OzarksGo • Fayetteville, AR • 10h ago

Fayetteville, AR, USA | Hourly | Full Time

OzarksGo, based in Fayetteville, Arkansas a telecommunications subsidiary of Ozarks Electric Cooperative, offering all-fiber gigabit internet and premium television and telephone services to Northwest Arkansas and Northeast Oklahoma.

Ozarks provides its employees a comprehensive benefits package that includes competitive wages, fully paid medical and dental coverage for both you and your dependents, a 401(k) plan with robust employer matching contributions. Additionally, we provide paid time off, nine paid holidays, paid parental leave, disability benefits, life insurance, and tuition reimbursement.

JOB QUALIFICATIONS :

EDUCATION & EXPERIENCE: High school diploma or equivalent required. Three years in a clerical or administrative position required.

JOB KNOWLEDGE & SKILLS:

Must be able to effectively perform all responsibilities of position. Must possess good interpersonal skills, communicate effectively, orally and written. Detail-oriented and organized. Proficient with routine office equipment, including computer, telephone, copy machine, fax, and two-way radio.

MAJOR JOB TASKS:

Performs a variety of clerical and administrative functions supporting the operations construction department, including scheduling work orders, telephone communication with business partners and field personnel, data entry, and handling project administrative tasks.

Processes and help coordinate construction work orders, service order closings, and permit applications, reporting on status of same.

Assist with tracking purchase orders, invoices, change orders, and approvals

Prioritize workflows throughout day.

Manage subcontractor communications.

Keep records of customer interactions, transactions or claims, recording details of inquiries, complaints, or comments, as well as actions taken. Assist in processing resolution of customer complaints.

Collect and analyze operations daily work logs and field reports

Track, analyze, and audit contractor invoicing

Assists in generating daily, weekly, or monthly production reports.

Complete any IT/Security training as assigned

Support quality control auditing efforts

Assists in compiling compliance reports for engineering such as SOCII

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be an exhaustive list of all responsibilities. The Fiber Construction Clerk shall be required to perform any other duties assigned to fulfill the objectives of OzarksGo.

EXTERNAL RELATIONSHIPS:

Consumers and Business Partners

Government Administrative Offices

Internal Departments

OTHER REQUIREMENTS:

Must have a current Arkansas driver's license without violations that would prohibit insurability, or which would adversely impact ability to perform job.

Job duties are performed in an office environment with occasional overtime and/or irregular hours.

PHYSICAL REQUIREMENTS:

Will require extended periods of sitting and use of a keyboard and computer. This position requires the ability to lift files (occasionally up to 15 lbs.), open filing cabinets and bend, stoop, or stand, as necessary.

The physical activities and environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions and expectations.

SUPERVISES:

NONE

OzarksGo, LLC, is an EOE/AA/W/M/VETERAN/Disability employer.

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