Summary The Management Assistant to the Program Manager of the Behavior Health Interdisciplinary Program (BHIP) performs a variety of duties in an environment focused on providing services to mental health patients. Staff serviced by this position in Psychology Service consists of Psychologists, Neuropsychologists, Program Managers, Training Directors, Residents, Fellows, Program Support Assistants, Vocational Rehabilitation Counselors, Psychology Technicians, and Peer Support Specialists. Responsibilities Knowledge of office management policies, procedures, and organizational function of the STVHCS and MHPL to organize and manage a wide variety of internal and external reports. Analyze all current and potential care delivery methods and models by use of available technological resources and information sharing methods. Knowledgeable regarding the development of recruitment and marketing materials. Assesses programs for continuity and consistency and develops better programs and ensure policy is followed to maintain and improve health care delivery systems. Understands and complies with Records Control Schedule 10-1 with ability to manage confidential files, sensitive information and detailed records. Data collection and reporting. Knowledge of the data collection and reporting required for various training programs. Ability to develop reports and presentations. Under the direction of the BHIP/PCMHI/PCT Program Manager, assists in the planning and tracking of all Performance Measures for BHIP/PCMHI/PCT and the Psychology Service. Develops and maintains contacts with professional or no-professional people of the community. The people may represent State or Federal programs, organizations, care givers employers, landlords, along with other concerned individuals, groups or agencies. Plans and organizes departmental annual events including national and local recruitment, new trainee orientation, graduation preparations, faculty retreats and trainings, as well as various meetings and program-related events. Prioritize number of tasks at any one time. Track the ongoing activities of the programs and maintain accurate and easily retrievable records of resident/staff training, certification, conference attendance, and resident evaluation and review. Work with numerous and varied computer software programs. Includes thorough knowledge and ability to work with DHCP/VISTA, Microsoft (MS) Word, MS Excel, MS PowerPoint and MS Outlook to collate and manipulate data, conduct analyses. Website and SharePoint maintenance experience to assist with data collection and program administration. Manages the evaluative processes of the trainees, program, faculty and rotations. Coordinates trainee rotations as appropriate. Work under stressful situations with individuals from varied backgrounds while maintaining tact and diplomacy. Intermediate knowledge of Excel. Familiar with the CPRS record and the clinical reminder system. Collate and manipulate data, conduct analyses and develop reports, presentations, monitors and prepare correspondence utilizing Pyramid Analytics. Performs duties associated with occupational health, fire safety and environmental of care. Works independently and must develop communication lines with professional, non-professional personnel. Works closely with DSS to ensure trainees are mapped according to their respective rotations and monitors and submits changes to DSS once rotations change. Provides Chief of Psychology Service with objective information for making decisions pertaining to business and administrative performance measures. Work Schedule: Monday - Friday 8:00 a.m. - 4:30 p.m. Telework: Ad-hoc only. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Management and Program Assistant - Behavioral Health Interdisciplinary Program (BHIP)/PD3949-O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/06/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of principles of financial management, personnel management, organizational development, and strategic management; adapting analytical techniques and evaluation criteria to the measurement and improvement of organizational productivity and efficiency and effectiveness of program operations; presenting recommendations and negotiating solutions to disputed recommendations; conducting studies to resolve critical programmatic organizational or functional problems, complaints, and grievances from patients; gathering, analyzing, and evaluating information concerning management processes, drawing conclusions, and recommending appropriate action; applying analytical and evaluative techniques and methodology and recommend solutions to problems related to organizational structure and work processes; researching and fact-finding to ensure compliance with established protocol; composing routine letters and memoranda; thorough knowledge and ability to work with DHCP/VISTA, Microsoft (MS) Word, MS Excel, MS PowerPoint and MS Outlook to collate and manipulate data, conduct analyses. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
