Food & Beverage Supervisor - New AC Hotel Kansas City, MO

Hotel Equities • Kansas City, MO • 2h ago

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Food and Beverage Supervisor for AC Hotel in Kansas City, MO.

At AC Hotel , we never stop searching for inventive ways to serve our customers, provide opportunities for our associates, and grow our business. The company that began as a nine-seat A&W root beer stand in 1927 is recognized today as a top employer and for its superior business operations.

Our founders, J.W. and Alice Marriott, started with a small idea: a root beer stand. From there, it grew into a small hotel business, and then another, bigger one. Together they created something that changed their future-and maybe yours.

Wherever you want to go, whoever you want to be, you deserve a career that fulfills your purpose. You deserve to dream without limits.

Be a part of something bigger than yourself, join a team where everyone has a voice. Belong to a community where you are included.

Be inspired by what's possible and discover your own future. Be challenged, grow and achieve your ambition.

About the Role:

The F&B Supervisor at AC Hotel Kansas City, MO plays a pivotal role in ensuring the smooth and efficient operation of the restaurant and bar during evening hours. This position is responsible for overseeing daily front-of-house activities, managing staff performance, and delivering exceptional customer service to create a welcoming experience. The supervisor will coordinate with kitchen and management teams to maintain high standards of food quality, cleanliness, and safety compliance. Additionally, the role involves training and mentoring team members to uphold the restaurant and bar's values and operational procedures. Ultimately, the F&B Supervisor contributes to the overall success and reputation of AC Hotel.by fostering a positive work environment and ensuring guest satisfaction.

Minimum Qualifications:

High school diploma or equivalent.

Minimum of 1 year experience in a supervisory role within the restaurant or hospitality industry.

Strong knowledge of food safety and sanitation regulations.

Excellent communication and interpersonal skills.

Ability to work early morning shifts and manage a dynamic team environment.

Preferred Qualifications:

Associate's degree or higher in Hospitality Management or related field.

Experience working in a fine dining or upscale restaurant setting.

Proficiency with restaurant management software and point-of-sale systems.

Certification in food safety (e.g., ServSafe).

Demonstrated leadership skills with a focus on team development and customer service excellence.

Responsibilities:

Supervise and coordinate the activities of front-of-house staff during evening shifts to ensure efficient service delivery.

Monitor customer interactions and promptly address any issues or concerns to maintain high levels of guest satisfaction.

Assist in training, and performance evaluations to build a motivated and skilled team.

Collaborate with kitchen and management teams to ensure seamless communication and timely service.

Maintain compliance with health, safety, and sanitation standards throughout the restaurant.

Manage inventory and supplies to support daily operations and minimize waste.

Prepare reports on shift performance, customer feedback, and operational challenges for management review.

Skills:

The F&B Supervisor utilizes strong leadership and communication skills daily to guide and motivate the front-of-house team, ensuring that all staff members understand their roles and responsibilities. Organizational skills are essential for assisting in managing inventory, and shift logistics to maintain smooth operations. Problem-solving abilities are frequently applied to address customer concerns and operational challenges promptly and effectively. Knowledge of food safety and sanitation standards is critical to uphold compliance and maintain a safe dining environment. Additionally, proficiency with restaurant management software supports efficient order processing, reporting, and staff coordination, enhancing overall service quality.

Other:

Being passionate about people and service.

Strong communication skills are essential when interacting with guests and employees.

Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.

Basic math skills are used frequently when handling cash or credit.

Problem-solving, reasoning, motivating, and training abilities are often used.

Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

Team Driven and Values-Based Culture

Medical/Dental/Vision

Vacation & Holiday Pay

Same-day pay available

Employee Assistance Program

Career Growth Opportunities/ Manager Training Program

Reduced Room Rates throughout the portfolio

Third Party Perks (Movie Tickets, Attractions, Other)

401(k) with company match

Employee discount

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