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Agency Director

SOS International LLC • Chicago, IL • 19h ago

Chicago, IL, USA

Full-time

FLSA Status: Exempt

Clearance Requirement: Secret

Company Description

Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.

Job Description

Overview

This position is contingent upon contract award

SOSi is seeking an Operations Manager to join our Management Team to support our DOJ customer.

Essential Job Duties

Manage contract execution for a single customer agency (e.g., a specific DOJ component or participating federal law enforcement agency) across all locations throughout the United States.

Directly supervise subordinate supervisors, Office Managers, Project Directors, and Operations Supervisors supporting that agency nationwide.

Oversee and/or directly perform all recruiting and hiring activities for the customer agency, ensuring qualified personnel are placed in accordance with task order requirements.

Execute the Contractor's quality control and training programs across all sites supporting the agency, maintaining consistent performance standards.

Recruit and hire supervisors in close coordination with the Agency Contracting Officer's Representative (ACOR) and the Contractor's Program Manager.

Approve hiring of all personnel within the agency's area of responsibility.

Serve as the primary Contractor point of contact for the agency's ACOR, QAEs, and Government stakeholders on contract performance, staffing, and technical matters.

Monitor agency-specific performance metrics, ensure compliance with task orders, and facilitate seamless transitions or phase-ins at agency sites.

Report agency performance, staffing status, and operational issues to the Program Manager.

Qualifications

Minimum Requirements

Bachelor's degree from an accredited institution OR equivalent professional experience in contract management, law enforcement support, or legal/administrative services.

At least five (5) years of progressive supervisory experience managing distributed teams supporting law enforcement or legal operations.

Minimum of two (2) years of recent experience in analytical processes, legal assistance, or related administrative support services.

Demonstrated ability to direct multiple concurrent tasks/projects across geographically dispersed locations.

Proven experience overseeing recruitment, hiring, training, and quality control processes in a contract environment.

Strong oral and written communication skills sufficient to interact effectively with Government representatives (COR, ACOR, QAE), attorneys, special agents, and contractor staff.

Ability to obtain and maintain security clearance for assigned agency

U.S. citizenship required.

Preferred Qualifications

Master's degree in business administration, public administration, criminal justice, or a related field.

Direct experience supporting asset forfeiture programs or similar law enforcement administrative services for federal agencies.

Prior experience managing federal government service contracts, particularly IDIQ or labor-hour contracts for DOJ or other law enforcement entities.

Familiarity with DOJ Consolidated Asset Tracking System (CATS), seized/forfeited asset processes, and relevant federal acquisition regulations.

Experience with database management, automated office procedures, and performance reporting in a regulated, high-volume environment.

Additional Information

Work Environment

Work is on-site.

Requires periods of non-traditional hours including consecutive nights or weekends when necessary.

Frequent travel between program operating locations.

Ability to work efficiently under deadlines and pressure.

Ability to keep up in a fast-paced environment.

Working at SOSi

All interested individuals will receive consideration and will not be discriminated against for any reason.

SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.

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