Director, Trust Systems and Operations

Bank OZK • Little Rock, AR • 1d ago

Why Bank OZK

Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We're nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We're investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.

The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits (https://careers.ozk.com/benefits) .

Job Purpose & Scope

Manages and oversees all Trust System processing support conducted for customer Trust accounts.

Essential Job Functions

Manages and oversees all Trust System processing support for all accounting and securities systems and transactions conducted for the customer accounts of the Trust Division.

Coordinates Trust System enhancement implementation and communication, updates the Trust disaster recovery program, processes the Trust portion of the Bank OZK Business Resilience testing, and develops policies and procedures, as needed.

Oversees daily operation functions to ensure standard operating procedures are followed and deadlines are met which may include supervising and/or recording (data entry), balancing, reconciling, and reporting of all such transactions.

Manages the review and monitoring of all operational daily reports.

Monitors dual control, acting where necessary.

Monitors and verifies reconciliation of each day's Trust accounting activity to Bank records.

Manages processing of special activity related to taxes, pension payments, fees, and C/Ds.

Manages and coordinates annual audits and exams.

Researches and resolves accounting and/or processing errors and exceptions.

Creates and maintains procedures for Trust Operations department.

Provides backup and cross-team support for other functions within the Trust Division.

Regularly exercise discretion and judgment in the performance of the other essential job functions

Maintains good punctuality and attendance to work.

Follows Bank policy, procedures, and guidelines.

Knowledge, Skills & Abilities

Comprehensive knowledge of related state and federal banking compliance regulations, and other Bank policies.

Knowledge of Trust accounting systems and banking systems.

Knowledge of Trust administrative and operational policies and procedures.

Knowledge of basic securities industry transaction flow.

Ability to work comfortably with numbers and financial data.

Ability to demonstrate excellent customer service skills.

Ability to communicate effectively both verbally and in writing.

Ability to demonstrate initiative to accomplish work objectives.

Ability to work effectively and demonstrate flexibility in a continually changing environment.

Ability to demonstrate effective organization, critical thinking, analytical, and problem- solving skills.

Ability to manage multiple tasks with exacting deadlines in a fast-paced environment.

Ability to work well with others and share significant information timely and accurately.

Ability to complete daily tasks by deadline.

Ability to analyze financial reports and complex sets of data and information.

Ability to manage multiple tasks with exacting deadlines in a fast-paced environment.

Ability to work without close supervision.

Ability to maintain confidentiality.

Ability to travel on company business, including occasional overnight travel or extended trips, both throughout and outside of the company's footprint.

Skill in using computer and Microsoft Office, including Outlook, Word, Excel, and PowerPoint.

Basic Qualifications

Bachelor's degree in accounting, finance, or other job-related field or equivalent combination of education and experience, required.

10+ years of work experience in a financial/accounting setting such as banking, securities, or Trust, required.

5+ years of experience in a leadership/supervisory role, required.

Tax reporting experience or equivalent, preferred.

Job Expectations

Operate customary equipment and technology used in a business environment, with or without accommodation.

Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

LI-BS1

DNP

EEO Statement

Bank OZK is an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

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