Customer Service Associate

Walgreens • La Plata, MD • 12h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1747708BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 6300 CRAIN HWY,LA PLATA,MD,20646

Full District Office Address: 6300 CRAIN HWY,LA PLATA,MD,20646-04259-10063-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 10063-LA PLATA MD

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Operations Manager

CVS Health • Waldorf, MD • 1h ago

Management & Administrative

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate...

1h ago

Go to Apply

Administrative Assistant

RP Pro Services • Arlington, VA • 13h ago

Management & Administrative

RP Pro Services is a rapidly growing Technology consulting firm headquartered in Virginia. We're a Service-Disabled Veteran-Owned Small Business (SDVOSB) serving both federal and commercial customers. At RP Pro Services,...

13h ago

Go to Apply

Executive Administrative Assistant

RP Pro Services • Arlington, VA • 13h ago

Management & Administrative

13h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Suitland, MD • 20h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

20h ago

Go to Apply

Microsoft Endpoint Configuration Manager Engineer -- TS/SCI REQUIRED

TEKsystems • Fort Belvoir, VA • 1d ago

Management & Administrative

Description The Microsoft Endpoint Configuration Manager Engineer: Collaborates closely with a cross-functional IT infrastructure team, cybersecurity staff, and service desk technicians to ensure seamless endpoint manage...

1d ago

Go to Apply

Sr. Customer Solutions Manager, Auto/Manufacturing

Amazon • Arlington, VA • 1d ago

Management & Administrative

Description AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatc...

1d ago

Go to Apply

Customer Service Associate

Walgreens • Woodbridge, VA • 1d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

1d ago

Go to Apply

Project Manager Lead

V2X • Indian Head, MD • 1d ago

Management & Administrative

Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, stre...

1d ago

Go to Apply

LOGISTICS MANAGEMENT SPECIALIST

Defense Information Systems Agency • Arlington, VA • 1d ago

Management & Administrative

Summary This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to ca...

1d ago

Go to Apply

Google Customer Engagement Suite Contact Center as a Service Specialist

Accenture • Arlington, VA • 2d ago

Management & Administrative

We Are Accenture is a premier Google Cloud partner helping organizations modernize data ecosystems, build real-time analytics capabilities, and responsibly scale AI. As part of Accenture Cloud First and the Accenture Goo...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.