Account Sales Manager

Ricoh Americas Corporation • Exton, PA • 7h ago

Account Manager II, Target Position Profile

The Account Manager (AM) is responsible for solving critical business challenges and cultivating new and expanded customer relationships. The AM focuses on understanding the customer's environment and aligning appropriate Ricoh solutions to mission-critical goals and objectives through strong relationships with decision-makers and influencers.

Job Duties and Responsibilities

Execute strategic business development initiatives.

Develop a deep understanding of the customer's environment.

Identify and engage decision-makers and influencers to generate sales opportunities within new and existing accounts, increasing Ricoh's market share.

Solve critical business challenges, both identified and uncovered through research and consultative questioning.

Understand how customers buy-not just what they buy-by focusing on business needs rather than predetermined products or services.

Communicate effectively and professionally with internal and external stakeholders.

Differentiate Ricoh's ability to accelerate the customer's digital transformation through compelling storytelling aligned with Ricoh's solutions portfolio.

Articulate how customer buying decisions impact financial and business outcomes.

Develop and confidently deliver executive-level presentations, both in person and virtually.

Qualifications

(Education, Experience, and Certifications)

Bachelor's degree or equivalent experience required.

Minimum of 3 years of demonstrated business development experience.

Experience in IT and/or software services environments preferred.

Understanding of document workflow solutions and processes preferred.

Foundational knowledge of profit and loss (P&L) components.

Ability to research and analyze customer environments to enable strategic business conversations.

Proven ability to manage multiple accounts simultaneously while maintaining strong attention to detail.

Knowledge, Skills, and Abilities

Demonstrated success using collaboration to build influence across stakeholders.

Solid understanding of the solution design process.

Brings thought leadership to customer engagements.

Exceptional verbal and written communication skills.

Proven ability to develop and maintain strong professional relationships.

Stays current on Ricoh's products and service offerings.

Ability to assess customer environments and develop strategies to extend and expand core services across the enterprise.

Strong learning agility and adaptability.

Ability to navigate customer approval processes effectively while building sponsors and advocates.

Working Conditions, Mental, and Physical Demands

Typically operates in an office environment with standard lighting, ventilation, temperature, and noise levels.

Work assignments are varied and require the ability to interpret, understand, and apply complex information and data.

Primarily sedentary work with occasional walking, standing, bending, reaching, lifting, or carrying items weighing less than 10 pounds.

Moderate dexterity required, including regular use of a keyboard, calculator, and hand-eye coordination.

Approximately 20% travel required, including potential overnight travel.

The above statements describe the general nature and level of work being performed by individuals in this role. They are not intended to be an exhaustive list of all responsibilities, skills, or working conditions.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

Choose from a broad selection of medical, dental, life, and disability insurance options.

Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

Augment your education with team member tuition assistance programs.

Enjoy paid vacation time and paid holidays annually

Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

Similar Jobs

Area Manager II

Amazon • Wilmington, DE • 3h ago

Management & Administrative

Description Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In th...

3h ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Claymont, DE • 3h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

3h ago

Go to Apply

Field Operations Manager

Insight Global • Conshohocken, PA • 9h ago

Management & Administrative

Job Description An employer is looking for a Field Operations Marketer to work fully remote for a SaaS company. This is an operations and executionary focused role that will be supporting a team of America based Field Ma...

9h ago

Go to Apply

CMP Account Manager

Qnity • Newark, DE • 21h ago

Management & Administrative

Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your p...

21h ago

Go to Apply

Receptionist, BOP

Abraxas Academy • Morgantown, PA • 21h ago

Management & Administrative

Abraxas Youth & Family Services is a national nonprofit human services provider dedicated to Building Better Futures for at-risk youth, adults, and families. Our diversified array of services includes alternative edu...

21h ago

Go to Apply

Account Manager (Technology or Telcom Sales Experience)

Latitude Inc • Havertown, PA • 1d ago

Management & Administrative

Job Summary: We are seeking a results-driven Account Manager with experience in technology and/or telecommunications sales to manage and grow a portfolio of client accounts. This role focuses on building strong customer...

1d ago

Go to Apply

Sales Management Trainee

TEKsystems • West Chester, PA • 1d ago

Management & Administrative

We're excited to partner with a leading national transportation and fleet leasing organization to identify top early-career talent for their Sales & Management Trainee Program within the fast-growing Remarketing divi...

1d ago

Go to Apply

Account Manager - Newark, DE

CBRE • Newark, DE • 1d ago

Management & Administrative

Account Manager - Newark, DE Job ID 257736 Posted 26-Jan-2026 Service line GWS Segment Role @type Full-time Areas of Interest Building Management, Facilities Management Location(s) Newark - Delaware - United States of Am...

1d ago

Go to Apply

Part-Time Water/Wastewater Project Manager

Johnson, Mirmiran, and Thompson Inc. • Newark, DE • 2d ago

Management & Administrative

Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm with more than 2,800 professionals, providing a full range of multidisciplinary engineering, architecture, information technology, and re...

2d ago

Go to Apply

Security Officer - DOD Overnight Patrol

Allied Universal • King Of Prussia, PA • 3d ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.