Medical Collections II

Robert Half • Malvern, PA • 4h ago

Description

We are looking for a skilled Medical Collections Specialist to join our team. In this long-term contract role, you will play a critical part in ensuring accurate and efficient resolution of insurance claims, denials, and billing issues. The ideal candidate is detail-oriented, self-motivated, and thrives in a fast-paced healthcare environment.

Responsibilities:

Manage and review assigned claims within daily work queues, focusing on accounts with the highest priority or balances.

Investigate claims requiring follow-up due to denial reasons, claim aging, or outstanding balances.

Make outbound calls to insurance providers to address non-payment issues and clarify reasons for denials.

Document all claim activity, correspondence, and status updates thoroughly in the billing system.

Conduct detailed research and problem-solving to overcome payment barriers, leveraging available resources and critical thinking.

Organize and prioritize tasks to ensure timely follow-ups on all outstanding claims within departmental deadlines.

Collaborate with colleagues and other teams to resolve complex cases requiring escalation or additional documentation.

Maintain a high volume of calls and follow-ups while ensuring accuracy and organization.

Utilize technical expertise with Office Suite applications and practice management software to support daily tasks.

Stay current on payer guidelines, denial codes, and best practices for collections, adapting strategies as needed to resolve claims efficiently.

Requirements - Proven experience in medical billing, collections, and insurance claims management.

Strong knowledge of claim denials, appeals, and hospital billing processes.

Proficiency in working with medical billing software and Microsoft Office applications, including Excel and Outlook.

Ability to analyze and resolve complex claim issues using critical thinking and problem-solving skills.

Familiarity with healthcare claim guidelines and payer-specific requirements.

Exceptional organizational and time management skills to handle high volumes of claims efficiently.

Self-motivated and capable of working independently with minimal supervision.

Excellent communication skills to interact effectively with insurance companies and team members.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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