Customer Service Representative

U-Haul • Rome, NY • 1d ago

Compensation Range: $15.50 to $18.50 Hourly

Location:

244 Erie Blvd E, Rome, New York 13440 United States of America

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

Career stability

Opportunities for advancement

Mindset App Reimbursement

Gym Reimbursement Program

Health insurance & Prescription plans, if eligible

Paid holidays, vacation, and sick days, if eligible

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

24-hour physician available for kids

Dental & Vision Plans

Business travel insurance

You Matter EAP

LifeLock Identity Theft Protection

Critical Illness/Group Accident Insurance

Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:

Assist customers inside and outside a U-Haul center with U-Haul products and services.

Use smartphone-based U-Scan technology to manage rentals and inventory.

Move and hook up U-Haul trucks and trailers.

Clean and inspect equipment on the lot including checking fluid levels.

Answer questions and educate customers regarding products and services.

Prepare rental invoices and accept equipment returned from rental.

Install hitches and trailer wiring.

Fill propane (certification offered through U-Haul upon employment)

Drive a forklift (certification offered through U-Haul upon employment)

Other duties as assigned

Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

Valid driver's license and ability to maintain a good driving record

High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

U-Haul

Go to Apply

Share this job

Similar Jobs

Customer Service Advisor

Valvoline • Yorkville, NY • 4h ago

Management & Administrative

What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to present oil...

4h ago

Go to Apply

Administrative Assistant

Serco • Rome, NY • 23h ago

Management & Administrative

Rome, New York, US Information Technology 31917 Full-Time Able to obtain/maintain a security clearance up to Top Secret. No - Teleworking not available for this position $42554.55 - $63831.3 Position Description & Qu...

23h ago

Go to Apply

Engineering Project Manager

Actalent • Utica, NY • 1d ago

Management & Administrative

Start Your Journey in Project Management! Step into an exciting entry-level role where you'll help bring technical projects to life from concept to completion. You'll coordinate tasks, keep timelines on track, and ensure...

1d ago

Go to Apply

Hearing Officer 1 (Incarcerated Discipline)

New York State Civil Service • Marcy, NY • 1d ago

Management & Administrative

NY HELP No Agency Corrections and Community Supervision, Department of Title Hearing Officer 1 (Incarcerated Discipline) Occupational Category Legal Salary Grade 661 Bargaining Unit M/C - Managerial/Confidential (Unrepre...

1d ago

Go to Apply

Hearing Officer 1 (Incarcerated Discipline)

New York State Civil Service • Marcy, NY • 1d ago

Management & Administrative

1d ago

Go to Apply

Project Manager/Estimator

Central Paving Inc. • Frankfort, NY • 3d ago

Management & Administrative

NY1560198 Project Manager/Estimator Full-time Pay: $70,000.00 - $115,000.00 annually Urgently Hiring Job Description: Experienced with concrete and paving heavy highway construction (paving, box, culverts, road reconstru...

3d ago

Go to Apply

Drive with DoorDash - Receive 100% of Customer Tips

DoorDash • Chadwicks, NY • 4d ago

Management & Administrative Sponsored

Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a vari...

4d ago

Go to Apply