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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us-Where your Career is a Force for Good!
Job Description:
Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Where Your Career is a Force for Good!
WHAT YOU NEED TO KNOW
The American Red Cross is seeking a dynamic and experienced Senior Account Manager-Syracuse Rochester area, to lead strategic sales efforts within a high-value hospital territory. This role is responsible for managing key clinical and executive-level relationships across hospitals that utilize Red Cross blood products and services. With a focus on growth and retention, you will educate stakeholders on our offerings, negotiate contracts, and expand our footprint into new hospital systems.
This is a high-impact role ideal for professionals with a strong background in healthcare sales-particularly those with experience in pharmaceuticals, medical devices, or hospital systems-who are passionate about making a difference in patient care.
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
Manage and grow a portfolio of hospital accounts, generating approximately $30M in revenue.
Build and maintain strong relationships with clinical leaders and C-suite executives.
Educate clients on Red Cross products, services, and value propositions.
Identify and pursue new business opportunities within and beyond the current customer base.
Lead contract negotiations and renewals to ensure long-term partnerships.
Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.
Provide guidance and support to volunteers as needed in support of hospital engagement.
Travel to assigned hospitals and prospects at least 3 days per week.
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
Education: Bachelor's degree required; a background in science or healthcare is preferred.
Experience: Minimum of 7 years of relevant experience, ideally in healthcare sales, clinical services, or a related field. Experience selling to hospitals, pharma, or medical device companies is highly desirable.
Skills & Abilities:
Strong interpersonal and communication skills, with the ability to engage both clinical and executive audiences.
Proven ability to absorb and communicate technical information effectively.
Collaborative, analytical, and results-driven mindset.
Proficient in Microsoft Office and CRM tools; ability to manage data and reporting.
Comfortable working independently and as part of a team
Travel: Must have a valid driver's license and be willing to travel within the assigned territory. (Syracuse Rochester and Buffalo, with the majority of the accounts located in Syracuse and Rochester)
Some overnight travel (up to 20%) is required.
The compensation range for this position is 99k-104k
This position will work out of your home base location but will require regular in-person visits to hospital clients.
Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.
This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.
This role is not eligible for relocation assistance
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on @type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to
make your career a force for good!
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS (https://www.americorps.gov/partner/partnerships/employers-national-service) partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday (https://www.redcross.org/volunteer/become-a-volunteer/urgent-need-for-volunteers.html) to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\KnowYourRights\screen\reader\10_20.pdf)
