Clinic Account Manager - Remote West Region
Location of Work Remote, Chicago, IL; Remote, Los Angeles, CA; Remote, Minneapolis, MN; Remote, San Francisco, CA
Employment Type Full Time Employee
Job Description
Our mission
At Corza Medical, our mission is to champion surgical providers with remarkable service and exceptional products that save time, money, and effort. We are a passionate team guided by our core belief that you should never have to choose between performance, value, and a quality customer experience. We are here to support you every step of the way.
Our brand promise
We deliver a collaborative experience by working directly with the surgical community to ensure you get the exact surgical tools you need at the right time and the right price.
Remarkable service: A seamless, personal process designed around you and your needs.
Trusted performance: Our product family is the result of years of experience championing surgeons and listening to their expertise.
Outstanding value: No matter the surgical specialty, we deliver quality products for all markets.
Our people promise
Excellence is our Specialty and what makes us successful is our people. We are committed to fostering a positive, empowering and growth-oriented environment where all team members are encouraged to share their opinions and ideas. That means you will work alongside an accomplished and highly collaborative team that inspires commitment to our goal in attaining excellence in everything they do.
Job Purpose Summary
We are seeking a Clinic Account Manager with an entrepreneurial spirit who excels in a dynamic, growth-oriented environment to join our team. The Clinic Account Manager is responsible for owning the sales process for our clinic product portfolio, providing in-service and technical support to customers, and working in conjunction with our Field Sales Team on customer management. This role will support the entire West Region.
What you will do
In partnership with the field sales team, be the primary point of contact on our clinic product portfolio, driving revenue within assigned geographical region, while also providing technical support, in-service support and data support to our customers.
Where applicable, provide hands-on demonstrations and education to healthcare professionals in Acute & Non-Acute setting on the proper use and benefits of our clinic product portfolio.
Work closely with the field sales team to identify and pursue cross-selling and upselling opportunities.
Maintain detailed records of customer interactions, training sessions, and account activities in CRM systems.
Successfully conduct clinical evaluations to validate product performance to ensure sale and ongoing use of products
Collect and report customer feedback.
Primarily responsible for the following Ophthalmic product categories: AmbioDisk, AmbioSurg, Punctal Plugs, and Reusable lenses.
Develops and maintains strong relationships with clients and internal teams.
Demonstrates excellent interpersonal and communication skills.
Continually gathers information on the competitive landscape, prevalent industry trends, and business climate within the territory and shares it with the company.
Attend trade shows, conventions, and/or clinical meetings as needed.
Understand and comply with applicable customer policies, HIPAA, and vendor requirements.
Perform other related duties as assigned or required.
What you will need
Bachelor's degree in related field.
1-2 years B2B experience required. Medical sales a plus. Ophthalmology experience is a plus.
Ability to become proficient in clinical and technical product and procedure knowledge, as well as a clear understanding of how to properly function within a private physician office and/or hospital based operating room setting.
Proficient with CRM platform (Salesforce.com).
Highly organized and has very effective time management skills.
Highly customer focused.
Excellent selling and presentation skills.
Must be able to analyze financial information.
Strong written and verbal communication skills including strong listening skills.
Ability to effectively build and maintain positive relationships with peers and colleagues across organizational levels
Working knowledge of Windows, MS Office, PowerPoint as well as networks and internet applications.
Ability to visit customers in local market in-person as needed.
Ability for overnight travel up to 20% domestically within territory (depending on candidate's location within region). This role will support the entire West Region.
What you will like
We foster a work environment where all team members are empowered and encouraged to share their opinions and ideas. We encourage robust, fact-based debate. Our highly collaborative work environment results in the best decisions for Corza Medical and a shared mission to execute our plan together, on time and on budget.
What we value
Customer First - We deliver extraordinary experiences.
Accountability - We do what we say.
Integrity - We do what is right.
Inspired - We love what we do.
One Global Team -We before me, always.
Join us today and Excel@Corza !
Corza Medical offers a competitive benefits package including medical, 401K, vacation and sick time, paternal leave and other benefits.
A reasonable estimate of the current pay range for this role is $ 95,000 - $115,000 (base +commission) . Further, pay is offered based on geographic location, internal equity, market data, applicant's job-related skills, commensurate experience, required licensures, certifications, and certain degrees.
Corza Medical is an equal opportunity employer. Corza Medical evaluates qualified applicants without regard to race, color, marital status, religion, sex, sexual orientation, gender identity, age, national origin, physical or mental disability, veteran status or other protected characteristics.
Notice To Third Party Agencies:
Corza does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of Corza Medical and Corza Medical will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.
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