Sr. Consumer Loan Specialist - Sales Customer Service

Republic Finance, LLC • Colonial Heights, VA • 7h ago

Overview & Responsibilities

Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!

This position earns a competitive salary of $38,000 per year (paid hourly), plus an uncapped monthly bonus that averages $8,000 annually! In addition, we offer amazing benefits and perks, including health, dental, and vision insurance with employer contribution as well as paid time off (PTO), paid holidays, a 401(k) plan with company match after one year, regular bonuses, and short and long-term disability. If this sounds like the right opportunity in the financial services industry for you, apply today!

As a Sr. Consumer Loan Specialist, you will be a key team member in the branch. Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. You will also assist the Branch Manager with daily operational tasks and set and be a role model to other team members. The successful candidate will posses a professional demeanor, outgoing/positive attitude, reliability, and excellent oral and written communication skills.

ABOUT REPUBLIC FINANCE

We have helped our customers meet their personal finance goals for more than 70 years by providing a variety of consumer loans, flexible lending options, and incomparable customer service. We are proud to serve over 300,000 customers in more than 250 communities throughout the US and we continue to expand into new states each year! Our Core Values are at the heart of everything we do with a focus on Our Team, Our Customers, and Our Performance. With a commitment to our customers, we identify lending options that fit each of their unique needs. Not only are we dedicated to serving our customers, but we are also dedicated to giving back to our community. Company-wide, we hold annual fundraisers for the Juvenile Diabetes Research Foundation (JDRF) and the American Cancer Society, among other philanthropic efforts.

Our growing company offers a bright future for our employees. We work to provide many growth opportunities for all of our team members. Our supportive culture is one where we all work together to continuously improve and reach our goals. We show our appreciation for our employees with by offering great benefits and competitive pay and rewarding performance!

Job responsibilities are as follows:

Actively seeks opportunities to originate new loan business with new and existing customers.

Evaluates customer needs to recommend the best consumer loan and voluntary product solutions.

Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants.

Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.

Take ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.

Closes loans, assembles loan folders, and breaks down files.

Consistently meets or exceeds loan goals.

Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio.

Applies analytical skills to quickly and efficiently resolve any customer issues.

Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance.

Processes insurance claims, follow-ups and payments daily and maintains insurance log.

Provides excellent customer care through daily transactions, customer inquiries and problem resolution.

Adheres to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance.

Answers incoming phone calls; checks branch's voicemail.

Assists Branch Manager with miscellaneous operational tasks such as daily initialization, preparing daily deposit and importing live checks.

Requirements

High school diploma or equivalent.

Minimum of 2 years of experience in a goal oriented, incentive based sales role.

1+ years of experience in the consumer finance industry preferred.

Professional demeanor, positive attitude, strong communication and customer relations skills

Ability to work well independently, as well as a dedicated team member.

Ability to work in a fast-paced environment and successfully navigate priorities.

Proficiency with Windows and Microsoft Office Suite

Valid driver's license, reliable transportation, and auto insurance

Willingness to comply with our company policy regarding employment credit check, background checks and drug screening

Ability to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products. Eligibility is based on a criminal background check conducted by the state's department of insurance.

Benefits

We offer a competitive compensation and benefits package including:

Health, Dental, & Vision Insurance

15 days of Paid Time Off (PTO) to start + 1 additional personal day

401k + employer match

Company provided Life Insurance & Long Term Disability

Employee Assistance Program - Confidential mental health support

Additional benefits with Republic Finance include:

Employee of the Month Program

Philanthropic support for charities such as Juvenile Diabetes Research Foundation and the American Cancer Society

Professional offices with a friendly team environment

Monthly incentive bonus pay

Internal promotions

Republic Finance, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, national origin, age disability or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace.

IND123

Similar Jobs

Collections Specialist

Robert Half • Henrico, VA • 2d ago

Finance, Accounting & Banking

Description We are looking for a skilled Collections Specialist to join our team on a contract-to-permanent basis in Henrico, Virginia. This role involves managing past-due accounts related to real estate and property ta...

2d ago

Go to Apply

Principal Associate, Commercial Bank Accounting

Capital One • Richmond, VA • 2d ago

Finance, Accounting & Banking

Principal Associate, Commercial Bank Accounting We are seeking a highly motivated professional to join the Commercial Bank Accounting team as a Principal Associate focusing on accounting, financial analysis and process i...

2d ago

Go to Apply

Analyst II, Accounting

WM • Richmond, VA • 2d ago

Finance, Accounting & Banking

I. Job Summary The Accounting Analyst II will provide accounting and finance coverage for all WM Area Finance/Accounting teams and Corporate Finance/Accounting departments (i.e. finance, accounting, internal audit, treas...

2d ago

Go to Apply

Finance Manager

Solstice Advanced Materials • Colonial Heights, VA • 3d ago

Finance, Accounting & Banking

Finance Manager, BAP for Solstice Advanced Materials US, Inc. (Colonial Heights, VA) Responsibilities RESPONSIBILITIES: Support the business analysis and planning function for the finance department. Develop and implemen...

3d ago

Go to Apply

Finance Director

CBRE • Richmond, VA • 3d ago

Finance, Accounting & Banking

Finance Director Job ID 254329 Posted 02-Jan-2026 Service line GWS Segment Role @type Full-time Areas of Interest Accounting/Finance Location(s) Remote - US - Remote - US - United States of America About the Role: As a C...

3d ago

Go to Apply

Senior Manager - Trade Finance

CVS Health • Richmond, VA • 3d ago

Finance, Accounting & Banking

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate...

3d ago

Go to Apply

Senior Director, Sales - Banking and Financial Services

Ensono • Richmond, VA • 3d ago

Finance, Accounting & Banking

Senior Director, Sales - Banking and Financial ServicesRemote - United StatesJR012666 At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things ! We enable...

3d ago

Go to Apply

Senior Manager, Product Management - Open Banking Experiences (Business Cards & Payments)

Capital One • Richmond, VA • 3d ago

Finance, Accounting & Banking

Senior Manager, Product Management - Open Banking Experiences (Business Cards & Payments) Senior Manager, Product Management (PXDP55) Product Management at Capital One is a booming, vibrant craft that requires reimag...

3d ago

Go to Apply

Access Services Insurance Verification Specialist

Baylor Scott & White Health • Richmond, VA • 3d ago

Finance, Accounting & Banking

JOB SUMMARY The Insurance Verification Specialist 1, under general supervision, provides patients, physicians and internal hospital personnel with insurance benefit information. This position ensures timely verification...

3d ago

Go to Apply

Senior Tax Analyst - Southern States Cooperative - Richmond, VA

GROWMARK, Inc. • Richmond, VA • 3d ago

Finance, Accounting & Banking

REPORTS TO: Tax Manager LOCATION: Richmond, VA (hybrid) / This job description is a summary of essential job functions and requirements necessary for the satisfactory performance of this position. Reasonable accommodatio...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.