Position Summary...
What you'll do...
Walmart is seeking a Senior Director, Technology Operations to drive clarity, alignment, and execution across a complex, global, multi-product portfolio. This role operates horizontally across the organization, ensuring strategies, roadmaps, and execution plans are tightly integrated and moving in the same direction. The Senior Director will act as a trusted partner to senior product and technology leaders, bringing structure to ambiguity, connecting strategy to outcomes, and ensuring the organization is focused on the highest-impact work. Given the global nature of the portfolio , this role operates at an elevated level of collaboration, with regular engagement at the VP level and frequent interaction with SVP and EVP leaders across Product, Technology, Stores, Sam's Club, Real Estate, People, and Finance. Success in this role is measured by speed to impact and sustained leadership leverage, bringing clarity and discipline quickly, reducing leadership load over time, and enabling the organization to move faster with greater confidence.
Team & Scope This role sits within the product organization responsible for associate-facing technology across Walmart Stores and Sam's Club , as well as global Real Estate platforms and tools . The portfolio spans the digital experiences and systems that enable associates to operate effectively in physical locations and support the planning, build-out, and ongoing management of Walmart's global real estate footprint. Rather than owning a single product area, the Senior Director operates across these domains to:
Drive enterprise-level alignment across stores, clubs, and real estate
Shape priorities, sequencing, and trade-offs across interconnected portfolios
Represent product leadership in senior forums with authority and sound judgment
Ensure execution is coordinated across regions, formats, and initiatives
The role regularly operates in forums where VP, SVP, and EVP presence is expected , and decisions have enterprise-wide implications.
The Role at a Glance This role exists to ensure that what we say, what we plan, and what we execute are consistently aligned across associate tools and real estate platforms. It enables senior product and technology leaders by improving:
Decision quality at scale
Execution discipline across portfolios
Organizational focus on the highest-impact work
Cross-portfolio coordination in a global environment
The Senior Director functions as a leadership extension and enterprise integrator , particularly where strategies intersect, overlap, or compete for resources-allowing leaders to focus on vision, outcomes, and long-term value creation.
What You'll Do Product Operations & Execution Excellence
Establish and evolve operating mechanisms that connect product strategy to delivery, including planning cadences, roadmap integration, dependency management, and performance tracking.
Ensure initiatives across associate tools and real estate platforms are sequenced and resourced appropriately, with clear ownership, milestones, and success metrics.
Identify execution risks, misalignment, or duplication across teams and drive timely resolution.
Introduce rigor and consistency without unnecessary process, optimizing for speed, clarity, and outcomes.
Strategic Integration & Alignment
Partner with product, engineering, design, data, and business leaders to ensure strategies across stores, clubs, and real estate are coherent, complementary, and mutually reinforcing.
Translate enterprise goals into clear, actionable priorities across product portfolios.
Surface trade-offs explicitly and support leaders in making informed, enterprise-minded decisions.
Ensure work across initiatives aligns to broader business strategies and physical-location outcomes globally.
Planning, Rhythm, and Governance
Own and continuously improve leadership forums and operating rhythms, including weekly staff meetings, monthly business cadences, and offsite planning .
Drive organizational planning activities across the portfolio, ensuring clarity on structure, priorities, and capacity.
Lead communication rhythms for the organization, including all-hands meetings, leadership updates, and written communications (e.g., newsletters, strategy updates) .
Partner closely with People and Finance leaders , maintaining strong, ongoing relationships to ensure alignment across talent, funding, and execution.
People partnership : organizational design and evolution, talent and succession planning, associate engagement (AES), and leadership effectiveness.
Finance partnership : forecasting, budget planning, investment trade-offs, and funding requests.
Ensure governance mechanisms enable fast, high-quality decisions rather than slow them down.
Executive Enablement & Decision Support
Prepare senior leaders for key decisions by synthesizing complex inputs into clear narratives, trade-offs, and recommendations.
Represent leadership and the broader organization in executive forums, ensuring continuity, clarity, and follow-through.
Drive execution against leadership decisions, ensuring actions are clearly owned, tracked, and delivered.
Actively manage leadership time and attention by looking ahead on the calendar , anticipating upcoming decisions, dependencies, and pressure points.
Serve as the eyes and ears of the organization , maintaining a strong pulse on team health, risks, and emerging issues, and helping direct leadership engagement where it is most needed.
Signal Management & Insight Generation
Aggregate and synthesize signals across teams, delivery health, performance data, organizational sentiment, risks, and learnings into a coherent view for leadership.
Highlight trends and systemic issues, not just point-in-time updates, and recommend actions to address them.
Enable leaders to move from reactive execution to proactive, informed decision-making.
Influence Without Authority
Operate effectively across organizational boundaries, influencing outcomes through credibility, structure, and clarity rather than direct ownership.
Build strong, trust-based relationships with leaders across Stores, Sam's Club, Real Estate, Technology, People, and Finance.
Act as a neutral integrator, balancing competing priorities while keeping enterprise goals front and center.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart (https://one.walmart.com/) .
The annual salary range for this position is $130,000.00 - $260,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 7 years' experience inproject management, program management, program operations, or related area.Option 2: 9 years' experience in project management, program management, program operations, or related area.4 years' supervisory experience.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 6 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.
Primary Location...
802 Respect Dr, Bentonville, AR 72716, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
