Credit Associate II-1

MI Windows and Doors • Tacoma, WA • 1d ago

Job Description

MITER Brands™ is a residential window and door manufacturer offering a leading portfolio of brands for the new-construction and replacement segments. MITER Brands, also known as Milgard , MI Windows & Doors, and PGTI, is one of the nation’s largest suppliers of vinyl windows and patio doors, with plants across the country.

We are looking for a Credit Associate for our Tacoma, WA office. You will be responsible for extending credit and collecting Accounts Receivable, including the consistent application of company credit policy, periodic reviews of existing customers, and assessments of the creditworthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses.

Pay Range: $ - $ per hour based on experience and qualifications

Responsibilities:

Customer account management

Extending credit within company parameters and credit policy
Establishing relations – providing a high level of service to the sales team and other internal customers
Releasing orders on-hold
Communicating with sales staff and the Credit Manager on issues
Preserving good will of customers
Maintaining records – communication notes and follow-up
Contacting customers regarding past due balances

Customer invoice/payment issues

Reconcile customer statements/billings
Email customer requested invoice copies

Customers write-offs

Determine accounts with potential bad debt to be communicated with the Credit Manager and written off with approval

Qualifications:

3-5 years of experience in the credit and collections field or related area
Familiar with standard concepts, practices, and procedures
Knowledge of credit and collection terms and concepts, and basic accounting concepts
Rely on experience and judgement to plan and accomplish goals
Positive can-do attitude with a team player mentality
Excellent verbal and written communication skills
Well organized and pays attention to details
Experience with ERP Software preferred (especially experience with Oracle)
Proficient in MS Office (Outlook, Word, Excel, and Adobe)

What We Offer

Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.

- Three comprehensive Medical plan options

Prescription
Dental
Vision

- Company Paid Life Insurance

- Voluntary Life Insurance

- Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance

- Company-paid Short-Term Disability

- Company-paid Long-Term Disability

- Paid time off (PTO) and paid Holidays

- 401k retirement plan with company match

- Employee Assistance Program

- Teladoc

- Legal Insurance

- Identity Theft Protection

- Pet Insurance

- Team Member Discount Program

- Tuition Reimbursement

- Yearly Wellness Clinic

MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.

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