IT Change Management Analyst Specialist (Job Code: 261191)

Henry Ford Health System, d/b/a Henry Ford Health • Detroit, MI • 8h ago

Responsible for configuring, coordinating, and supporting the interfaces used to migrate application builds between Epic EHR (Electronic Health Record) nonproduction and production environments using the Data Courier application; ensure efficient and secure transfer of EHR build data within the Epic EHR system; provide escalation support for all matters related to EHR printing; collaborate with cross-functional teams (technical and application), troubleshoot technical issues, and maintain the highest standards of data integrity; coordinate data transfer and integration processes within healthcare organizations that use Epic Systems' Electronic Health Record (EHR) software; support the implementation and maintenance of data transfer mechanisms, ensuring the seamless flow of information across different components of the Epic EHR system; collaborate with IT teams (analysts, application teams, technical teams, and other stakeholders) to interface Epic environments through Epic's Data Courier, ensuring data consistency and accuracy for application build data; optimize Data Courier configurations to enhance performance, reduce latency, and improve the efficiency of data transfers; utilize and apply knowledge of Microsoft Visio, MS Office, Agile/SCRUM, Jira, GCP, Azure DevOps, HP-ALM, ERP, Teradata, Rally, SQL, ETL processes, SDLC, and SharePoint to perform assigned duties; ensure the confidentiality and security of patient information during data transfer and printing; stay current with industry regulations and compliance standards related to healthcare data in order to provide proper support; maintain accurate documentation of data courier configurations, processes, and troubleshooting procedures; generate reports and performance metrics related to data exchange and EHR printing operations; participate in Epic implementation Dry Run/testing activities as non-production data build migrates from non-production to production environments; work with application analysts on Data Courier and import/export functionality; resolve CID/UCI synchronization issues; work with core application team members to import, export, and troubleshoot master file migration; configure, monitor, and maintain the Epic Data Courier system to ensure accurate and timely data exchange; and participate in the assessment of current workflows and make recommendations for improvements.

Location : Detroit, Michigan and multiple undetermined worksites throughout the US.

Salary: $108,160 per year;

Education: Bachelor's Degree in Computer Science, Computer Engineering, Management Information Systems, Engineering Management, Business Administration, or in a related field of study (will accept equivalent foreign degree);

Experience: Five (5) years in the position above, as a Sr. Business Systems Analyst, as a Business Systems Analyst, as a Business Analyst, or in a related occupation;

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