Supplier Recovery Manager

PARKER HANNIFIN CORPORATION • Barberton, OH • 2h ago

Job Description
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At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.
As a member of our team, you are instrumental in fulfilling our mission: 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker's goal of addressing the world's most pressing engineering challenges. At Parker, our team members belong, matter and make a difference.
Position Summary
The Supplier Recovery Manager (SRM) leads and coordinates corrective actions and recovery plans when suppliers fail to meet quality, delivery, cost, or compliance requirements. The SRM's focus is containment, rootcause resolution, supplier capability improvement, cost recovery, and restoring reliable supply while minimizing impact to production, customers and safety (especially critical in braking systems).
Position will directly report to the Division Supply Chain Manager and will interact with all levels of Division management. May supervise supplier recovery personal and outside contract services.
Core activities / typical tasks
Triage incoming supplier incidents and assign priority/severity.
Run crossfunctional recovery meetings and create action owners, timelines, and acceptance criteria.
Facilitate supplier site visits and audits; perform capability studies (Cpk).
Draft and negotiate SCARs, service level adjustments and contingency sourcing agreements.
Prepare executive summaries for senior leadership, including cost and production impact.
Must be willing to travel up to 75%
Primary responsibilities
Lead supplier recovery programs
Triage supplier incidents (delivery failure, quality escapes, leadtime slips, nonconformances), prioritize by business impact and safety risk.
Coordinate immediate containment actions with supplier, QA, production and logistics (replacement shipments, quarantines, rework).
Drive rootcause analysis and corrective action
Facilitate investigations (5Why, Fishbone, FMEA) with supplier and internal stakeholders.
Develop, negotiate and track Supplier Corrective Action Requests (SCARs) and CAPAs; verify effectiveness and prevent recurrence.
Expedite supply & minimize production disruption
Create and manage recovery plans (expedites, alternate suppliers, temporary buys, rerouting) to restore supply as quickly as possible.
Work with Procurement and Logistics to secure capacity and prioritized shipments.
Coordinate supplier performance improvement
Implement supplier improvement plans, capability development, training, tooling/gauging support and onsite engineering assistance.
Escalate to sourcing/leadership for nonperforming or atrisk suppliers and pursue replacement strategies if needed.
Contractual recovery & cost management
Capture and pursue cost recovery (credit, debit notes, price adjustments, makegood costs) with Finance and Legal.
Track and report recovery realized versus target (credits, cost avoidance, expedited freight recovery).
Manage communications & governance
Operate escalation cadence (daily standups during recovery, weekly status reviews, executive updates).
Represent supplier recovery in S&OP, QBRs, and crossfunctional gover

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