Customer Service Associate

Robert Half • Los Angeles, CA • 6h ago

Description

We are looking for a dedicated Customer Service Associate to work for a Jewish nonprofit. In this role, you will provide exceptional support to clients, ensuring their needs are met with efficiency and care. This position requires strong communication skills and attention to detail, as you will be responsible for maintaining accurate client records and assisting with various administrative tasks. You will work mainly remote but may need to go onsite on occasion. Hourly pay is up to $20/hr.

Responsibilities:

Provide detailed guidance to clients over phone and email

Update and maintain accurate client information in the database during and after interactions.

Assist clients in resolving challenges related to loan applications and processes.

Conduct outreach to local community organizations and non-profits to promote awareness of company services.

Utilize technology effectively to enhance communication and streamline operations.

Requirements - Proven experience in customer service or a similar role.

Ability to communicate effectively via phone, email, and other channels.

Skilled in managing and updating client records with accuracy.

Familiarity with administrative tasks and office operations.

Strong problem-solving abilities to assist clients with loan-related issues.

Proficiency in using technology and office software.

Capability to work collaboratively within a team environment.

Spanish language proficiency is a plus, but not required. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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