Assistant Behavioral Health Director (LICSW)

Edward M. Kennedy Community Health Center, Inc. • Worcester, MA • 2h ago

Are you looking for a meaningful career caring for our communities most vulnerable populations?

The Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford and the surrounding communities. We are a thriving and growing organization, and our team is expanding across sites to support this growth.

As an employer of choice, the Health Center prides itself on its inclusive workplace environment which fosters teamwork, accountability and respect and supports the growth and development of each employee. We are an equal opportunity employer and embrace the richness of the diversity of our staff and community. You are a good fit for our team if you're passionate about helping people live healthier lives and enjoy working in a supportive, team-based environment.

Job Summary:

The Assistant Behavioral Health Director is a full-time role and will provide outpatient mental/ behavioral health psychotherapy to patients of the Health Center, support the department by providing clinical supervision and oversite, as well as assisting with the workflows and administrative needs of the behavioral health department. The Assistant Behavioral Health Director will hold the credential of Licensed Independent Clinical Social Worker (LICSW) and serve as part of the behavioral health leadership team.

Essential Functions:

Provide psychotherapy to patients at the health center and in other settings as assigned.

Provide consultation, assessment, and evaluation on an urgent, emergency, and routine basis during regular health center hours.

Provide on-call coverage on a rotating basis to relevant providers and patients of the health center regarding mental/behavioral health issues.

Maintain necessary clinical paperwork and other documentation as required by department and health center policies and protocols.

Provide consultation to medical providers as well as to other programs of the health center regarding mental/ behavioral health issues.

Provide patient advocacy, outreach, and education in the community as appropriate.

Adhere to all department protocols regarding patient care.

Perform other duties and work on special projects as assigned by the supervisor including attendance at requested department, center, and outside meetings and/or trainings.

Supports a work environment that is responsive and sensitive to the needs of a diverse staff and patient population.

Contributes and is an active part of a positive and professional team, supporting our Mission Statement.

Carries a patient caseload with the expectation of 60% clinical patient care and 40% supervisory and administrative role.

Communicates and works effectively with patients from various ethnic and cultural backgrounds.

Flexes variable work hours to accommodate the needs of patients and necessary to meet funding/ budgetary demands of the position.

Provides weekly supervision as requested to MA level, MSW, LCSW, LICSW, or other psychotherapist @types and students.

Manage clinician coverage of cases as needed related to staff callouts.

Manage provider caseload including waitlists & case assignments.

Organize and engage both psychotherapists and psychiatry teams in completing an annual Utilization Review.

Assist in supporting, oversite, and addressing clinical complex and risk cases, patient clinical emergency, and urgent patient needs.

Help manage new referrals, workflow and assignments.

Address and respond to patient concerns and complaints as they may arise.

Assist with leading staff meetings and managing case review processes.

When needed provide coverage and consultation for the department as a contact for the Behavioral Health Department and the Health center's Behavioral Health needs, especially when the Vice President and Director of Behavioral Health are off site/ unavailable.

Connect with Masters of Social Work programs to engage Masters level students for internships within the Behavioral Health Department. Assist with managing administrative related tasks and act as a liaison to Colleges and Universities whose students are learners at EMK.

Help to organize and provide training for MSW students within the health center.

Assist in planning and provide training opportunities for the Behavioral Health Department.

Assist in the vetting, interviewing, and hiring process of new candidates for the Behavioral Health Department.

Provide BH orientation/ onboarding and training for new staff within the Behavioral Health Department.

Assist the VP of BH and the Director of BH with grant management and reporting.

Assist with the review and development of BH clinical protocols and policies.

Performs other duties as assigned.

Education and Experience:

· Active, unrestricted Massachusetts license as a Licensed Independent Clinical Social Worker (LICSW)

· 3 to 5 years of relevant experience

· Excellent computer skills

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