Front Desk Agent / Customer Service Representative

Adecco US, Inc. • San Juan, PR • 20h ago

Job Title: Front Desk Agent / Customer Service Representative

Location: Carolina / Isla Verde, Puerto Rico

Pay Rate: $11.00 per hour

Job Description:

We are currently seeking a friendly, professional, and customer-focused Front Desk Agent / Customer Service Representative to join our team in the Carolina/Isla Verde area. This position is responsible for delivering excellent guest service while performing front desk and administrative duties in a fast-paced hospitality environment.

Key Responsibilities:

Greet and assist guests in a courteous and professional manner

Perform check-in and check-out procedures efficiently

Answer phone calls, emails, and guest inquiries

Handle reservations, payments, and basic cash transactions

Resolve guest concerns promptly and professionally

Maintain accurate guest records and follow established procedures

Coordinate with housekeeping and other departments as needed

Uphold company policies and hospitality service standards

Requirements:

Fully bilingual (English and Spanish required)

Availability to work rotating shifts, including weekends and holidays

Previous customer service experience required

Hotel or hospitality experience strongly preferred

Strong communication and interpersonal skills

Ability to multitask and work effectively in a fast-paced environment

Basic computer skills

We Offer:

Competitive hourly rate of $11.00

Professional work environment

Opportunity to gain experience in the hospitality industry

Qualified candidates are encouraged to apply and join a customer-service-driven team.

Pay Details: $10.50 to $11.00 per hour

Benefit offerings available for our associates include short-term disability and additional voluntary benefits including medical, dental, vision, life insurance, commuter benefits and a 401K plan.

Our benefit offerings provide employees the flexibility to choose the @type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave and Vacation Leave or any other paid leave required by Federal, State, or local law where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

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