HOTEL NIGHT AUDITOR

Indus Hospitality Group • Newark, NY • 6h ago

HOTEL NIGHT AUDITOR

Newark, NY (http://maps.google.com/maps?q=434+E+Union+St+Newark+NY+USA+14513)

Description

Summary

Responsible for performing a variety of guest service activities while providing the highest level of service possible in an efficient, courteous and professional manner by following brand service standards and adhering to guidelines and procedures.

Essential Duties and Responsibilities

Greet, register, and assign rooms to guests.

Answer telephone.

Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.

Make and confirm reservations.

Monitor room availability.

Block rooms.

Program wake-up calls.

Handle guest mail and messages.

Open and close shifts making cash drops as necessary.

Maintain market stock and coffee area as needed.

Finalize transactions completed during the day and process credit card transactions.

Prepare and print folios for departing guests.

Create, print, file and transmit required reports.

Compile daily sales figures and complete the Daily reports.

Complete End of Month procedures.

Ensure hotel PMS system is in balance with the reservations system. Correct any discrepancies.

Provide guests information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service, along with directions and information regarding the local area.

Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.

Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.

Schedule shuttle runs for guests (hotels with shuttle only).

Perform laundry duties as needed.

Set up continental breakfast.

Requirements

Qualifications

One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Minimum 18 years of age.

Physical Demands

The associate must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Work Environment

While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles, chemicals and dust. The noise level in the work environment is usually moderate. The associate works in an environment open to the general public.

Why Join Indus Hospitality Group?

At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority.

We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization.

Come grow with us at Indus Hospitality Group!

Similar Jobs

Spa Coordinator

DelMonte Hotel Group • Pittsford, NY • 6h ago

Retail & Hospitality

Description Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like...

6h ago

Go to Apply

Iron Skillet Restaurant Assistant General Manager #371

TravelCenters of America • Waterloo, NY • 2d ago

Retail & Hospitality

There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, t...

2d ago

Go to Apply

Entry-level Lube Tech/Technician

Valvoline • Penfield, NY • 2d ago

Retail & Hospitality

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way t...

2d ago

Go to Apply

Wireless Retail Sales Associate - W1705

OSL Retail Services • Waterloo, NY • 2d ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential? Competitive base pay and a lucrative uncapped commission structure, potentially totaling up to $40K- $50K per year and more based on performance. You will have unlimi...

2d ago

Go to Apply

Retail Customer Service Associate

Fedex Office & Print Services, Inc • Victor, NY • 4d ago

Retail & Hospitality

POSITION SUMMARY:The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This cu...

4d ago

Go to Apply

Assistant General Manager

Taco Bell • Lyons, NY • 4d ago

Retail & Hospitality

Assistant General Manager About the Job: As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team...

4d ago

Go to Apply

Shift Leader

Taco Bell • Newark, NY • 4d ago

Retail & Hospitality

About the Job: As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every g...

4d ago

Go to Apply