Employment Type:
Full time
Shift:
Description:
At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well.
At MercyOne Genesis Medical Group, we are dedicated to providing a medical home with high quality care where the focus is on you and your family's health. We are the largest medical group in the Quad-Cities providing our community care where it wants it and care when it needs it.
MercyOne Genesis Bettendorf Orthopedics Care
Day-to-day activities become difficult, if not impossible, when you're suffering from hip, knee, shoulder or other joint pain. As leaders in joint care, our surgeons, nurses and therapists at MercyOne Bettendorf Orthopedics Care will guide you through education, treatment and recovery.
At MercyOne, we use the latest techniques and advanced technology to provide you with the best treatment options, all close to home. You can be confident that our team of experienced specialists will use minimally invasive procedures whenever possible. Getting you back to living your best life - that's our one purpose.
Want to learn more about MercyOne Genesis Bettendorf Orthopedics Care ? Click here: MercyOne Genesis Bettendorf Orthopedics Care | MercyOne (https://www.mercyone.org/location/mercyone-genesis-bettendorf-orthopedics-care)
Join the MercyOne Family! We are looking to hire a Care Coordinator in our MercyOne Genesis Bettendorf Orthopedics Care Clinic
As a Care Coordinator at MercyOne, you will Contribute to the success of the Department of Orthopedics & Rehabilitation providing services for the Work Injury Recovery Center. Responsibilities include coordinating the Work Injury Recovery Center provider clinics, completing Worker's Compensation forms and requests, analyzing Worker's Compensation data, managing work comp insurance related issues, serving as primary point of contact for outside nurse case managers, and coordinating with both internal to MercyOne and external work comp customer teams for optimization of workflow.
Schedule:
Full time 40 hours
8:00a-5:00p
No weekend or Holidays
General Requirements:
Position Responsibilities: Responsible for non-medical, administrative management of specialized worker's compensation patient.
Assist in communication and resolution of return-to-work issues and conflicts between employers and patients by communicating with WIRC providers, patients, employers, PT/ergonomics evaluators, outside nurse case managers.
Assist in patient care management, which requires complex clinical management, in conjunction with WIRC providers and non-ortho clinic staff, as well as outside case managers, insurers, and third-party administrators.
Assist in responding to requests for opinions on causation of injuries and need for treatment, acquiring cost estimates for recommended treatments for insurers, and other requirements of WIRC patients for authorizing and scheduling orthopedic procedures.
Assist as a liaison between WIRC providers and the payors to ensure patient's postoperative needs are met by communicating the provider's wishes and assist with facilitation of the same
Assist WIRC providers drafting written communications for insurers, attorneys, and patients, as well as responding to CRMs.
Coordinate WIRC outreach with employers and attend state and regional meetings in a marketing capacity.
Work collaboratively with nursing clinic staff and non-clinic WIRC teammates in serving complex patient and provider care actions
Education:
Bachelor's degree in Nursing or a related field, or an equivalent combination of education and experience is required.
Current license to practice nursing.
1-3 years of clinical experience.
Experience coordinating care along the healthcare continuum.
Excellent written and verbal communication skills.
Must be proficient in MS Office computer software applications.
Experience providing customer service in a direct or in direct manner working with patients, care providers, case managers, or insurance carriers.
Desirable Qualifications
Experience working in orthopedic clinics and knowledge of orthopedic terminology.
Working knowledge of practices, tools, and considerations for managing claims processing.
Experience with management of musculoskeletal injuries.
Working knowledge of University policies, procedures and regulations.
Certification in Case Management or Certification in Occupational Health Nursing.
Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!
Visit MercyOne Careers (https://www.mercyone.org/careers/) to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran
