Back to Jobs search

Operations/Service Manager II

Burlington • Southaven, MS • 8h ago

Position Overview

Are you a proven leader with a strong drive to succeed?

Do you work well in a process-driven environment where organization and efficiency are critical to success?

Are you an expert multitasker who would thrive in a high-energy environment?

If so, then this might be the right opportunity for you!

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism.

A Day In The Life

Lead the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures.

Provide guidance to the Customer Service Supervisors to ensure they meet customer service expectations and there is smooth customer flow at the registers.

Manage the overall execution of operations and receiving SOPS.

Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory.

Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ultimately, driving results in the store.

Support the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning.

Assist in the management of other store operations areas as needed.

Communicate effectively with the District and Regional Management teams.

You'll Come With

3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization

Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.

Ability to lift and move boxes weighing up to 40 lbs.

Experience utilizing scheduling and reporting computer software.

Travel may be required from time to time.

Come join our team. You're going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.

Min-Mid $21.00 - $29.00

Posting Number R101979

Location Mississippi-Southaven

Address 225 Goodman Rd W

Zip Code 38671

Pay Rate Hourly

Career Site Category Store Management

Position Category Store Management

Job Type Full-Time

Remote Type In Office/On-site

Evergreen No

Similar Jobs

Part Sales Manager - Part Time

AutoZone, Inc. • Memphis, TN • 2h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

2h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Southaven, MS • 2h ago

Management & Administrative

2h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Memphis, TN • 2h ago

Management & Administrative

2h ago

Go to Apply

Sales Consultant

Penske Automotive • Memphis, TN • 15h ago

Management & Administrative

Wolfchase Toyota, a Penske Automotive Group dealership, is looking for Sales Associates to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM Here at Penske Automotive Group (PAG), we strive to c...

15h ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Horn Lake, MS • 18h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

18h ago

Go to Apply

IT OFFICE ADMINISTRATIVE ASSISTANT-HOURLY

Compass Group, North America • Memphis, TN • 19h ago

Management & Administrative

Location: University of Memphis We are hiring immediately for a PART TIME IT OFFICE ADMINISTRATIVE ASSISTANT-HOURLY position. Address : Univ of Memphis-499 UNIVERSITY STREET SUITE 110 Memphis TN 38152 Note: online applic...

19h ago

Go to Apply

Account Manager

Securitas Security Services USA, Inc. • Memphis, TN • 20h ago

Management & Administrative

Position Overview Security Account Manager The Security Account Manager is responsible for managing all security and related operational services for an assigned client account. This role ensures high-quality service del...

20h ago

Go to Apply

Senior Category Manager

AutoZone, Inc. • Memphis, TN • 21h ago

Management & Administrative

Job Description AutoZone's Category Manager develops and implements a buying philosophy, a pricing philosophy and a marketing strategy, develops and maintains vendor relationships, and manages all aspects of their catego...

21h ago

Go to Apply

(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart • Hernando, MS • 23h ago

Management & Administrative

Position Summary... What you'll do... Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with...

23h ago

Go to Apply

Senior Leisure Sales Manager

Hilton • Memphis, TN • 1d ago

Management & Administrative

The location for this position is virtual/remote (US Based) As a Senior Leisure Sales Manager, you will support the efforts to drive revenues as it pertains to Consortia and Wholesale. HOW WE WILL SUPPORT YOU Hilton is p...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.