Back to Jobs search

Lead Program Manager

Concentrix • Richmond, VA • 3h ago

Home (https://jobs.concentrix.com/) »Job Details

Information Technology (https://jobs.concentrix.com/job-search/?category=Information Technology)

Location

United States Of America

Language

English

Apply Now (https://cnx.wd1.myworkdayjobs.com/external\global/job/USA-Work-at-Home/Lead-Program-Manager\R1698415-1/apply?1=1)

Summary

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Description

Title: Lead Program Manager

Location: Atlanta, GA ( Onsite 3 days a week ) Hybrid

As the Lead Program Manager, you will lead the project, ensuring seamless coordination and clear communication across teams. You will play a pivotal role in monitoring program statuses and facilitating the gathering of technical and strategic insights. Your leadership will be critical in synchronizing the efforts across different managerial levels for optimal program performance.

Responsibilities:

Facilitate tracking of program statuses, risks, mitigation strategies, and change requests (CRs). Monitor the defect queue hourly to ensure timely responses and execute warm hand-offs. Host and lead weekly meetings for the team, providing crucial updates and summarizing insights using Co-pilot post-meeting. Attend various sync meetings with Program Managers, Testing, and Directors to maintain domain coverage. Compile and distribute testing on-call schedules for all team areas weekly. Coordinate gathering technical details for design, business continuity planning, and domain roadmaps with TPMs, Architects, System Analysis, and Development Managers. Participate in team Operation meetings to facilitate connections that improve efficiency and prevent timing conflicts. Attend design meetings to ensure leadership coverage for the team, setting expectations, and involving key leadership figures when necessary.

Qualifications:

10+ years experience in Program Management

Proven experience in program management or a related field. Strong leadership and communication skills, with the ability to manage and synthesize information from multiple sources. Excellent organizational skills and attention to detail. Ability to work collaboratively with a wide range of teams and stakeholders. Experience in the technology or services sector preferred. Proficiency in managing schedules, risk assessments, and strategic planning.

The deadline to apply for this position is 01/25/2026

The base salary range for this position is $106,087 - $166,709 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.

Concentrix

AtlantaGA

Go to Apply

Account Manager (Maryland, Washington DC, Virginia)

Envista Holdings Corporation • Richmond, VA • 15h ago

Management & Administrative

Job Description: As part of the Kerr sales organization, the Account Manager (Endo/Rotary) will meet or exceed sales goals within an assigned territory. As a leading dental supplier, you will work with existing customers...

15h ago

Go to Apply

Sr. Manager, Marketing Analytics

Under Armour, Inc. • Richmond, VA • 16h ago

Management & Administrative

Sr. Manager, Marketing Analytics Sr. Manager, Marketing Analytics Values & Innovation At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate t...

16h ago

Go to Apply

Survey Field Operations Manager

CBRE • Richmond, VA • 18h ago

Management & Administrative

Survey Field Operations Manager Job ID 254455 Posted 20-Jan-2026 Service line Advisory Segment Role @type Full-time Areas of Interest Building Surveying/Consultancy Location(s) Remote - US - Remote - US - United States o...

18h ago

Go to Apply

Senior National Accounts Manager (Generics)

Bausch + Lomb • Richmond, VA • 1d ago

Management & Administrative

Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the worldfrom the moment of birth through every phase of life. O...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.