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Customer Service Representative

Waste Connections • Lincoln, NE • 3h ago

?? Customer Service Representative

Location: Lincoln, Nebraska

Company: Waste Connections of Southeast Nebraska

Pay Range: $18 - $22 per hour

Schedule: Monday - Friday | 8:00am - 4:30pm

Why Choose Waste Connections?

At Waste Connections , we do things differently. As a leading provider of solid waste collection, transfer, disposal, and recycling services across the U.S. and Canada, we're proud of our people-first culture . We empower our employees to grow their careers, serve their communities, and make a difference-every single day.

What You'll Do:

As a Customer Service Representative , you'll be the friendly voice and helpful problem-solver that ensures a positive experience for our customers. Key responsibilities include:

Answering incoming calls and assisting with new service requests, cancellations, and account changes

Accepting and processing customer payments

Investigating and resolving billing inquiries

Updating and maintaining customer account information

Collaborating with drivers, dispatch, and other team members to address service issues and customer needs

What We're Looking For:

2+ years of high-volume customer service experience

Proficiency in Microsoft Word, Excel, and Outlook

Strong verbal and written communication skills

A proactive, solutions-oriented mindset

A team player who cares about safety, service, and community impact

What You'll Get in Return:

Competitive hourly pay : $18 - $22

401(K) with company match - let us help you plan for your future

Medical, Dental, and Vision Insurance

Access to additional benefits including:

Employee Assistance and Mental Health Programs

Emergency Travel Assistance

Prepaid Legal Plan

Employee Stock Purchase Plan

Scholarship Opportunities for dependents

Employee Relief Fund

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration without regard to disability or protected veteran status.

Go to Apply

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