Customer Service Associate

Walgreens • Oneida, TN • 5d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1744679BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 19600 ALBERTA ST,ONEIDA,TN,37841

Full District Office Address: 19600 ALBERTA ST,ONEIDA,TN,37841-03302-10870-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 10870-ONEIDA TN

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Truck Driver on-the-job CDL Training

Roehl Transport • Pine Knot, KY • 11h ago

Trucking & Construction

On-the-Job CDL Training Program Truck Driving Job Make more of yourself and for yourself. If you qualify, Roehl Transport will pay you to get your CDL ( https://www.roehl.jobs/driving-jobs/cdl-truck-driving-schools ) &am...

11h ago

Go to Apply

Truck Driver on-the-job CDL Training

Roehl Transport • Sunbright, TN • 11h ago

Trucking & Construction

11h ago

Go to Apply

PRN LTAC RN Job in Powell, Tennessee

Gifted Healthcare • Caryville, TN • 18h ago

Hospital & Medical Sponsored

Responsibilities Long Term Acute Care RNs (LTAC RNs) provide quality patient care during the patient assessment, intervention, and evaluation process. LTAC RNs collaborate with all members of a patient's healthcare team...

18h ago

Go to Apply

Registered Nurse (RN) - Shift Care

Gifted Healthcare • Caryville, TN • 18h ago

Hospital & Medical Sponsored

18h ago

Go to Apply

Restaurant Delivery - Work When you want

DoorDash • Sunbright, TN • 2d ago

Retail & Hospitality Sponsored

Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a vari...

2d ago

Go to Apply