Position Summary...
Walmart's Supply Chain Technology organization powers one of the world's largest grocery networks. This Senior Director will own the platform experience that runs our distribution ecosystem-Warehouse Management Systems (WMS) and adjacent solutions (e.g., orchestration, labor management, facility tech)-that together serve 70+ distribution centers and thousands of associates every day. You'll lead a talented product organization to deliver a worldclass associate experience, leverage AI in meaningful ways, and accelerate our automation and robotics roadmap across facilities.
What you'll do...
Product vision & strategy: Frame problems from first principles; develop hypotheses; run lean experiments; create durable platform strategies and investment theses that ladder up to Walmart's business goals.
Roadmap & portfolio management: Own roadmaps for multiple complex product lines; balance foundational platform work with feature delivery; formalize PM processes; oversee MVPs,scale outs, and retirements.
Data driven decisions: Champion product/feature analytics (telemetry design, data logs,eventing), experimentation, and research; extract insights from complex operational data to guide bets and tradeoffs.
Customer & associate obsession : Use design thinking, journey mapping, and process optimization to uncover unmet needs for internal customers (DC leaders, associates) and external customers (grocery shoppers).
Technology & architecture partnership: Collaborate with engineering leaders on architecture choices, technical debt, platform SLAs, and the selective adoption of emerging tech (cloud/edge, PaaS/IaaS, QA/observability).
Automation integration: Lead roadmaps for robotics and automation across facilities; integrate with OT systems (e.g., PLC/SCADA), WES/WCS, and site technologies to unlockstep changeproductivity.
Labor & facility systems: Oversee labor management, scheduling, and performance products; ensure they harmonize with WMS and automation tooptimizecost, safety, and throughput.
Stakeholder leadership: Buildfact-basednarratives using data and operational insights; drive consensus across differing viewpoints; model servant leadership and decision clarity.
You'll make an impact by ...
Owning the platform end to end. Define and drive the multiyear strategy and roadmap for WMS and adjacent products that power grocery DC operations-prioritizing reliability, usability, resilience, and scale.
Elevating the associate experience. Deliver intuitive,lowfrictionworkflows that remove cognitive load for frontline associates and leaders, and measurably improve safety, quality, and throughput.
Accelerating automation enablement. Partner with engineering, operations, and vendor ecosystems to integrate automation and robotics (e.g., ASRS, goodstoperson, conveyance, AMRs) into warehouse flows; scale controls and orchestration to new sites.
Productizing AI. Apply AI/ML to solve highvalue operational problems (slotting, labor optimization, exception detection, ETA/promise accuracy)-with clear guardrails, measurable outcomes, andchangemanagementplans.
Leading at scale. Manage and grow ahighperforming org (3-4 direct leaders; ~15 PMs). Set crisp outcomes, coach on craft, and build a healthy operating cadence across portfolio planning, discovery, and delivery.
Driving cross functional alignment. Influence senior stakeholders in Supply Chain Operations, Engineering, Data/Analytics, Security, Finance, and HR to deliver integrated,on time,on budgetoutcomes.
Raising the bar on execution. Establish strong product metrics, launch excellence, SLAs/SLOs, and postlaunch learning loops; ensure compliance, privacy, safety, and reliability across facilities.
What you'll bring...
Data Driven Product Decisions -Product/feature analytics; data analysis tools & techniques; research for analysis; instrumentation & documentation (e.g., data logs); modern analytics practices.Extract insights from complex datasets to guide product decisions; promote a culture of measurable outcomes; independently drive product/feature analytics.
Driving Customer & Client Needs -Design thinking; dependency management; journey mapping; process optimization; communication & influence.Build an ecosystem thatidentifiesand addresses unmet customer needs; scale solutions across use cases and facilities.
Product Roadmap & Development Portfolioroadmapping; presenting strategies; Agile/Scrum; MVP creation; lifecycle management; "Crossing the Chasm."Own roadmaps for multiple complex product families; ensure alignment with strategy; formalize PM processes; manage MVP throughscaleout.
Product Vision & Strategy -Problem framing; hypothesis design; business strategy; GTM; discovery; rapid prototyping & lean experimentation; "Whole Product" and "Crossing the Chasm."Promote value creation in evergreen and new areas; set guidelines for validation from problem to user to product; shape GTM for mass adoption.
Influencing & Building Stakeholder Consensus -Situational communication; elements of EQ; influence styles;crossfunctionalrelationship building in ambiguity.Lead discussions, leverage analytics to tell a cohesive story, and serve as a trusted advisor on product/technology matters.
Technology Orientation -Competitive tech landscapes; enterprise platforms; PaaS/IaaS; QA and software delivery; emerging tech trends; innovation practices.Selectively adopt newtechnologies;guide architecturalchoices;manage technicaldebt;anticipatemarket and tech trends.
In Depth Domain Expertise (Supply Chain & OT) - WMS/WES/WCS; DC operations; automation/robotics; OT (PLC/SCADA), safety, and site reliability practices.Identifywhere newprocesses, automation techniques, and updated ways of working will unlockstepchangeoutcomes across subdomains.
Preferred Qualifications
Experience modernizing legacy platforms into modular, APIfirst services andeventdrivenarchitectures.
Handson exposure to edge computing in facilities, cloud platforms (PaaS/IaaS), and quality/observability tooling.
Background in grocery ortemperature controlleddistribution.
Advanced degree (MS/MBA) and/or patents/publications in supply chain, automation, or AI.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Leadership expectations & how we work at Walmart
We model our values and expect leaders to be culture carriers who: Respect the Individual, Serve our Customers and Members, Act with Integrity, and Strive for Excellence-demonstrating servant leadership, strategic thinking, curiosity & courage, and a bias for digital transformation. You'll build diverse, inclusive, high performing teams; communicate with clarity and empathy; and drive continuous improvement while upholding the highest standards of integrity, ethics, and compliance.
Equal Opportunity Employer
Walmart is an Equal Opportunity Employer-By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. We are committed to creating a workplace where everyone feels respected and has the opportunity to reach their full potential.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart (https://one.walmart.com/) .
The annual salary range for this position is $160,000.00 - $320,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, engineering, or related area and 13 years' experience in product management. Option 2: 15 years' experience in product management or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master's degree in Computer Science, Engineering, Business Administration, or related area and 12 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.
Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science
Primary Location...
601 N Walton Blvd, Bentonville, AR 72716, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
